Description
The world is yours with Meli
Joining Meli Hotels International is to embark on a journey without borders, where your potential to grow, lead and inspire has no limits. Its knowing that the world is yours that you can elevate your career across countless destinations, all while being part of one warm, supportive, and passionate family.
Back of House Supervisor Department: Kitchen
Location: ME London
Reports to: Executive Head Chef
Package: Competitive salary + service charge
Whats in it for you? Global career opportunities across more than 350 hotels
Hotel discounts for you, your friends & family across the globe
Generous hotel service charge
Health cash plan & discounted dental & optical cover
Company pension scheme
Loyalty rewards & refer-a-friend bonus (£500)
29 days holiday including bank holidays
Access to Melis global e-learning platform for personal & professional development
High-street savings through Perks at Work
Meals on duty
Mission As Back of House Supervisor, you will support the smooth and efficient operation of the stewarding and kitchen porter department at ME London, ensuring the highest standards of cleanliness, hygiene, organisation, and operational support across all back-of-house food and beverage areas.
You will supervise Kitchen Porters and cleaning teams, ensuring compliance with health & safety, HACCP standards, and company procedures while maintaining excellent support for the kitchen and wider Food & Beverage operation. Through strong leadership, organisation, and attention to detail, you will help deliver an exceptional luxury hospitality experience behind the scenes.
Key Responsibilities Operational Excellence Supervise and coordinate the daily activities of Kitchen Porters and back-of-house cleaning teams
Ensure all kitchen, storage, canteen, and stewarding areas are maintained to the highest cleanliness and hygiene standards
Ensure all outlets and kitchen areas are supplied with clean and dry operating equipment and utensils
Support the management of porter schedules in line with business levels and operational demands
Monitor and maintain cleaning schedules for kitchens, fridges, freezers, storage areas, and refuse areas
Ensure HACCP procedures and health & safety standards are consistently followed
Support stock control, storage organisation, and inventory management for operating equipment and cleaning supplies
Report maintenance issues and follow up on repair requests where required
Conduct daily team briefings and support training initiatives for team members
Assist during busy operational periods to ensure smooth service delivery
Maintain accurate records including breakage reports, cleaning logs, and departmental documentation
Support communication and collaboration between Kitchen, Stewarding, Food & Beverage, and other operational departments
What were looking for Previous experience in a stewarding, kitchen porter supervisory, or back-of-house hospitality role
Strong understanding of hygiene, food safety, and HACCP procedures
Excellent organisational and team leadership skills
Ability to work efficiently in a fast-paced luxury hospitality environment
Strong communication skills and ability to motivate a team
High attention to detail and proactive approach to problem-solving
Flexible approach to shifts, including evenings, weekends, and holidays
Experience managing stock, cleaning schedules, or operational equipment is advantageous
Because belonging to the great Meli family is being VIP At Meli Hotels International, our people are the heart of everything we do. Whether youre stepping into leadership or building on your expertise, youll be part of a culture defined by respect, collaboration, and passion. From our newest talents to the most seasoned leaders, we are all Very Inspiring People and that includes you.
Our Commitment to Diversity & Inclusion We are proud to be an equal opportunity employer. We celebrate diversity and strive to create an inclusive, accessible environment for all. At Meli, we believe our differences make us stronger and fuel innovation. We are equally committed to sustainability, building a responsible present and a better future.
If you want to be a Very Inspiring Person, apply now and start your journey with Meli.
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