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Location and Reporting
Location: UK
Reports to: Technical Support Team Leader
Employment Details
Type: Full-time
Travel: UK
Technical Support Engineer – Responsibilities
* Provide expert technical support to customers via phone, email, and web.
* Troubleshoot communication systems – including Ethernet, serial, satellite, radio, and cellular.
* Configure and support Campbell Scientific software products.
* Write, test, and support CRBasic datalogger programs to interface with sensors and protocols.
* Deliver engaging training sessions for customers on system operation and best practices.
* Support system testing, documentation, and configuration activities.
* Travel within the UK and internationally to support clients and installations.
* Continually develop your skills in programming, systems integration, and customer engagement.
Essential Skills and Qualities
* A technical background (communications, networking, instrumentation, or similar).
* Strong communication skills – able to explain technical details clearly and confidently.
* A customer‑first mindset with a passion for problem‑solving.
* Team player with a positive, can‑do attitude.
* Full UK driving licence and eligibility to work in the UK.
* Willingness to travel when needed (UK, Europe, and occasionally beyond).
Desirable
* Experience with instrumentation or communication protocols.
* Experience in system configuration or programming.
Core Values: The ARCTIC Way
At Campbell Scientific, we live by our ARCTIC values: Accountability, Respect, Client Centricity, Teamwork, Innovation, and Continuous Improvement. These guide how we work, how we grow, and how we deliver world‑class service every day.
Why Join Us?
* Be part of a global company shaping environmental, industrial, and scientific innovation.
* Gain exposure to advanced technology and hands‑on learning opportunities.
* Work in a collaborative, supportive environment that celebrates creativity and growth.
* Enjoy a role that blends technical challenge, customer interaction, and career development.
* Tax‑efficient benefits, enhanced pension, electric car, cycle‑to‑work scheme, company bonus, enhanced holiday leave, and wellbeing access.
Ready to grow your technical career?
Apply today and help us connect data, science, and innovation to make a measurable difference.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Information Technology
Industries
Appliances, Electrical, and Electronics Manufacturing
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