We are looking for an someone with a great attention to detail and organisational skills to join an exciting new contract in Bristol. Y ou will be working with a major bank in their motor finance division assisting with DSARs (Data subject access requests).
Location: Bristol - Hybrid
The rate on offer is £135 per day Via Umbrella
Hours: 37.5 hr week working Monday to Friday 9am to 5pm, on a hybrid model of 2 - 3 days in the office each week.
Training will be full time onsite for the first 2 - 3 weeks before moving to the hybrid model.
As a Case Handler, you will:
* Take ownership of customer data access requests, and process them within the timeframe
* Verify the customer making the request
* Research relevant systems for customer data and collect what is required
* Redact unnecessary information and format the data in an easy to read format
* Write a final letter to the customer to explain what information is provided and why some information is redacted
* Follow company processes and procedures relating to Data Protection
* Adhere to Financial Services Authority guidelines at all times
The ideal applicant will have following skills and experience:
* Financial related degree would be advantageous
* High levels of accuracy and attention to detail and ability to meet deadlines
* Excellent numeracy and Excel skills
* Ability to work independently and as part of a team
* Excellent communication skills, to include fluent English both written and verbal.
* Extremely professional, well-presented and motivated with a strong work ethic.
* Flexible and dedicated
If you are successful and offered an opportunity, we will need to carry out pre-engagement screening, this will usually include a DBS Check, Credit Check, and references from previous employers.