Sales Administrator – Doncaster – up to £30k plus bonus
Our client is a growing local manufacturer who are focused on delivering the best service and products to customers in a range of sectors. They need a strong administrator who is comfortable processing orders in a busy sales environment and providing excellent customer services.
The duties of the sales administrator, also known with this company as customer services exec, include:
Processing orders and answering customer queries via email and over the phone.
Communicating effectively and professionally with customers on the status of their orders, including actively contacting customers directly to ensure maximum customer satisfaction.
Ensuring orders are input accurately, liaising regularly with other colleagues in sales, warehousing and purchasing as well as speaking with suppliers to gain up to date information.
Handling queries and complaints with efficiency and calm accountability.
To apply for the sales administrator, customer services exec position, you will need to have:
Experience of order processing and admin within a sales office.
Experience of providing excellent customer services.
Excellent communication skills and strong computer skills, fully competent with all relevant software applications (MS Office Word & Excel, Outlook etc.).
Benefits of the Sales Administrator role include a salary of up to £30k plus company profit share bonus paid quarterly
Hours: 39 hours per week
Hours: 7.30am to 4.30pm Mon to Thurs – finishing at 2.30pm on Fridays
Breaks: 40 mins for lunch Mon to Thurs and 20 minutes on Fridays
Holidays: 25 plus stats (usually 8)
The future: Solid and growing, full order book, longevity and stability
Environment: A family-owned business, employee first approach
Travail Employment Group is acting as an employment agency in this instance