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Case manager

Stanley
Northreach
Case manager
£35,000 - £40,000 a year
Posted: 7 January
Offer description

Northreach is a dynamic recruitment agency that connects businesses with top talent in financial services, fintech, and digital sectors. We specialize in providing a seamless recruitment experience for clients and candidates, fostering innovation and professional growth. The Opportunity Northreach is working with a growing specialist lender to recruit a Case Manager to support the end-to-end delivery of bridging finance transactions. This role plays a critical part in ensuring applications move efficiently from submission through to completion, while maintaining a high standard of service for brokers and clients. This position suits someone highly organised, detail-focused, and comfortable managing multiple cases at once in a fast-paced lending environment. The role As Case Manager, you will take responsibility for the day-to-day coordination of bridging finance cases. You will act as a key point of contact for brokers and clients, working closely with underwriters, legal advisors, and internal stakeholders to ensure all documentation, conditions, and requirements are met in a timely manner. You will be expected to proactively manage case progression, identify potential delays, and resolve issues to keep transactions on track. Key responsibilities * Support the full lifecycle of bridging finance applications from submission to completion * Act as a primary point of contact for brokers and clients, providing regular updates * Liaise with underwriters, solicitors, valuers, and internal teams to gather information and progress cases * Ensure all documentation is complete, accurate, and compliant with internal policy * Maintain detailed and up-to-date case records and correspondence * Identify issues or bottlenecks within cases and work to resolve them efficiently * Provide updates and reporting on case status and pipeline progression What we are looking for * Previous experience in a case management, completions, or operational role within bridging finance or specialist lending is preferred * Strong organisational and time-management skills * Excellent attention to detail and accuracy * Clear and confident communication skills, both written and verbal * Proactive problem-solving mindset with the ability to manage competing priorities * Comfortable working in an office-based, team-oriented environment Why consider this role This is an opportunity to join a growing lender at an exciting stage of development, where operational quality and client experience are highly valued. You will play a visible role in supporting deal delivery and will have scope to develop your skills within specialist property finance

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