At Amazon, innovation drives growth and enables us to offer our customers more types of products more conveniently and at even lower prices. The Amazon Books team is seeking a Support Engineer to improve workflows, reduce manual workload through application development and process automation.
The candidate will support production applications and services to ensure a positive customer experience aligned with Amazon business objectives. They should have an understanding and empathy for Amazon’s customers and business goals, especially those relevant to their team and division (which can include about 150 people).
The RPA Developer will continually align their work with Amazon’s business objectives and seek to deliver business value. They proactively and continually improve their knowledge of Amazon’s business and relevant technologies. They work across multiple teams to resolve issues.
Key job responsibilities
The RPA Developer will be responsible for engaging with prospective customers to gather business requirements, creating Standard Operating Procedures (SoP) & orchestration designs, developing complex UiPath bots, and managing automation delivery & maintenance.
About the team
The Katalyst tech team primarily focuses on automating manual processes within Books, Amazon Music & AWS operations and program teams. This team develops tools and applications such as operational workflows, dashboards, data validation, scraping, marketing automation, conversion tools, web apps, schedulers, and file handling to reduce costs and improve quality and customer experience.
BASIC QUALIFICATIONS
* 2+ years of software development or technical support experience
* Experience troubleshooting and debugging technical systems
* Experience with Unix
* Scripting experience in modern programming languages
* Bachelor's degree in engineering or equivalent
* At least 36 months developing and implementing automated UiPath processes as an accredited UiPath developer
* Designing automation process solutions following UiPath design principles
* Understanding workflow-based logic and ability to analyze and automate business processes
* Configuring new RPA processes using core workflow principles that are efficient, maintainable, and clear
* Experience with I/O automation involving APIs and databases
* Experience working with UiPath Orchestrator
PREFERRED QUALIFICATIONS
* Knowledge of web services, distributed systems, and web application development
* Experience with REST web services, XML, JSON
* 2+ years of software development experience
* Experience with programming languages like Python, Java, or JavaScript
* At least 12 months experience delivering projects using Agile methodologies
* Ability to create and maintain solution documentation
* Problem-solving skills for day-to-day RPA process issues
* Experience working within project planning constraints and communicating risks
* Experience with version control tools like GitHub
Amazon's inclusive culture empowers everyone to deliver the best results. If you need accommodations during the application or onboarding process, please visit this link. Amazon is an equal opportunity employer and values diversity and inclusion.
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