Air Conditioning Service Engineer (Data Center)
Location: Southampton, England, United Kingdom
Vertiv – empowering the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
Responsibilities
* Respond in a professional manner to all assigned service calls while on duty.
* Perform all work in a safe manner and in accordance with established company safety policy.
* Perform all work using good working practice and current codes of practice/legislation relevant to assigned task.
* Assist in ensuring that the planned maintenance completion rate is maintained at a minimum 90%.
* Keep scheduling team informed of changes to your schedule and the status of all open jobs.
* Maintain the accuracy of the customer listing by reporting errors with the site change form.
* Close tasks in Oracle Mobile Field Service (MFS) daily and weekly paperwork in a timely, accurate and complete manner.
* Create reports using the FieldDB system and ensure regular synchronization.
* Report sales or service leads to the proper department via the correct process.
* Support company vision and management decisions.
* Use email and other Office-based programs to maintain/enhance communications processes.
* Ensure that all Vertiv processes are followed.
* Keep company vehicle clean and properly maintained.
* Protect all tooling and company property issued.
* Work as part of the service team and support business needs.
* Take an active role in the callout rota.
Qualifications
* NVQ Level 1 & 2, or equivalent in Refrigeration and Air Conditioning.
* City and Guilds 2078 or 2079 in Refrigerant Safe Handling, Subscribed to ACRIB.
* Excellent computer skills.
* Previous environmental service experience.
* Excellent customer service skills.
* Self-starter, ability to plan, organize and manage time effectively.
* Clean valid driving license.
Physical & Environmental Requirements
* None
Time Travel Needed
* 90%
Join Vertiv Today!
Be a part of the team that keeps the world connected. Take the next step in your career journey with Vertiv. Apply now to explore endless opportunities for growth and development in a vibrant and dynamic environment. Let's shape the future together!
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
Core Principals
* Safety
* Integrity
* Respect
* Teamwork
* Diversity & Inclusion
Strategic Priorities
* Customer Focus
* Operational Excellence
* High-Performance Culture
* Innovation
* Financial Strength
Behaviors
* Own It
* Act With Urgency
* Foster a Customer-First Mindset
* Think Big and Execute
* Lead by Example
* Drive Continuous Improvement
* Learn and Seek Out Development
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Engineering and Information Technology
Industries
Appliances, Electrical, and Electronics Manufacturing
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