As the Systems and Planning Lead for the Central Logistics Centre (CLC), you will be responsible for overseeing a team of specialists to ensure optimal 24/7 warehouse operations, namely the Control Room, Labour Management function. You will also ensure effective operation of the warehouse management systems (Knapp and Manhattan). Leading and managing the Continuous Improvement Manager to facilitate clear and effective communication between stakeholders to support operational goals. You will play a key role in maintaining and enhancing relationships with both internal and external stakeholders, support continuous improvement initiatives to enhance overall operational efficiency and alignment with organisational goals.* Lead the Control Room function, ensuring the warehouse management systems (Knapp/Manhattan) effectively utilise workload information daily to optimise service and efficiency.* Lead the CI function to improve system performance and Operational processes to enhance productivity, to ensure we meet our customers’ requirements.* Lead, develop and manage a team of specialists ensuring high performance and continuous improvement in planning and establish KPIs and metrics to the warehouse leadership and operations teams to support their planning and tactical processes.* Oversee the Labour management function and provide reports and analysis to the senior leadership regarding performance.* Develop and implement strategic plans to align planning with CLC and broader organisational objectives.* Promote and enforce a safe working environment, ensuring compliance with health and safety regulations.* Working with people leaders to develop a culture of continuous improvement across the central logistics centre and making recommendations to the Head of CLC.Lead, motivate and inspire a multi-functional team of specialists, be a role model through demonstrating the Guiding Principles in the everyday Cencora Purpose.Liaise with supported sites to resolve any supply issues and create future plans to improve the customer experience.* Provide ongoing training and development opportunities for team members to enhance their skills and knowledge.* Ensure succession plans are in place that support the CLC and the UK business to ensure there are no gaps in structure.* Conduct the performance management process for direct reports, ensuring regular two-way communication.* Adherence to business and team objectives and consistency; challenging positively as appropriate.Maintain high standards of quality and accuracy in all warehouse operations, ensuring compliance with relevant regulatory requirements and company policies.Maintain and enhance strong relationships across multiple internal stakeholders to ensure seamless collaboration and communication that all systems, processes and procedures in place are robust, efficient and fit for purpose.**Knowledge, Skills and Experience Required:****Desirable Requirements**:* Previous experience working with Knapp and/or Manhattan.* Experience in the pharmaceutical industry.* Knowledge of regulatory compliance and quality standards in pharmaceutical distribution**What Cencora Offers:*** Salary of up to 75k annual plus excellent benefits* Be one of the first to join a brand-new operation where you’ll play a key role in shaping and establishing best practice ways of working from the ground up.* Manage and oversee a highly automated warehouse, using advanced systems and equipment to drive efficiency and innovation.* Work with cutting edge technology at one of the most automated pharmaceutical sites in the world.* Be one of the senior leaders of a site bringing in 30% of total revenue for all Alliance Healthcare UK operations delivering life saving drugs* Be integral to the business’s success by ensuring smooth operations and delivering exceptional customer service through proactive problem-solving and system optimization.* Work closely with systems, operations, and other cross-functional teams to align processes, improve workflows, and ensure seamless communication.* Thrive in a dynamic environment with the ability to take ownership of challenges and take initiative.* Use data and trends to identify root causes, solve problems, and lead continuous improvement efforts to optimize warehouse performance – identify and drive metrics to improve site throughput and service levels.* Enjoy a role that blends working with people, managing complex systems, and refining processes for maximum efficiency.* Strong knowledge of warehouse management systems (WMS) and automated technologies.* Proven experience in warehouse operations management, with a minimum of 3-5 years in a leadership role managing mangers as direct reports, with at least 2 years in an automated warehouse environment.* Excellent leadership, communication and problem-solving skills to lead, motivate and develop teams in large, in a fast-paced, complex 24/7 operation (including managers).* Excellent organisational and multitasking abilities and the ability to manage within a set budget.* Proficiency in data analysis and performance metrics including KPIs.* Strong problem-solving skills and high attention to detail.* Ability to build strong and effective relationships across departments, demonstrating a collaborative approach.* Strong communication and interpersonal skills.* In-depth understanding of global trends, agendas, ESG frameworks, standards, and regulatory environments.* Proven track record in managing audit trails and carrying out the appropriate ESG procedures to ensure compliance according to the GDP guidelines.You will be expected to support our business objectives by championing quality and enhancing customer experience. We value team members who can commit to:Proactively addressing customer needs for a positive experience. Manual handling tasks, such as lifting and bending, may be part of this role. Cencora Alliance Healthcare is committed to creating an inclusive workplace and ensuring the safety and well-being of all team members. If a team member’s ability to carry out manual handling tasks changes due to health or other reasons, they should inform their people leader. This ensures that everyone can work safely and effectively.#LI-ONSITECencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.2.) **Be Wary of Unrealistic Promises:** Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on Cencora.com/careers
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