Overview
Engineering Technical Customer Solutions Manager - Data Centres MEP Services not IT
Senior Manager, Customer Solutions, Client Delivery Data Centres
Location: London HQ or Hybrid | Sector: Sustainable Data Centres | Type: Full-Time
* 20% Bonus
* Amazing company benefits
* Positive and Progressive Company
Join one of the world’s most innovative data centre developers on a mission to deliver intelligent, sustainable infrastructure.
We are a global digital infrastructure company, delivering over 500MW capacity for some of the world’s largest tech companies across Ireland, the UK, Europe, the Middle East, and Asia. We design and operate data centres for good, prioritising environmental impact, community benefit, and intelligent growth.
We’re looking for a Senior Manager, Customer Solutions to lead our technical Hard Services RFP, RFQ responses across a fast-growing portfolio. You’ll sit at the intersection of HVAC engineering, commercial strategy, and MEP operations, bringing together internal teams to craft solutions that align with our customers' needs and sustainability goals.
Key Responsibilities
* Lead and manage the technical RFP and RFQ process from end to end
* Coordinate with engineering, sales, commercial, and operations to develop tailored solutions
* Drive stakeholder engagement, track timelines, and ensure quality submissions
* Validate solution feasibility and alignment with our technical and sustainability standards
* Standardise technical documentation and support contract-ready deliverables
* Continuously improve internal processes, templates, and workflows
What You Bring
* Around 10 years in engineering or technical project management, ideally in data centres or critical infrastructure hard services
* A proven track record managing complex, multi-stakeholder RFPs / RFQ
* Strong communication and documentation skills, with a detail-oriented mindset
* Familiarity with infrastructure systems (power, cooling, connectivity)
* Experience managing or guiding cross-functional teams
* Proficiency with Microsoft Office; Bluebeam Revu a plus
Why Join?
* Be part of a purpose-driven company building data centres for good
* Work with a dynamic team that values learning, sustainability, and innovation
* Competitive salary, private medical, pension scheme, generous leave including birthday off
* Commitment to inclusion, well-being, and your professional development
Everyone’s welcome. We value diverse backgrounds and experiences—join us and help shape a more sustainable digital future.
Apply today and help redefine what a data centre can do for business, people, and the planet.
Seniority
* Mid-Senior level
Employment type
* Full-time
Job function
* Engineering, Project Management, and Customer Service
Industries
* Engineering Services and Facilities Services
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