Overview
P+S Recruitment are pleased to be working on behalf of our clients, who are currently seeking a Client Account Manager to join their team based in Aberdeen on a full-time, permanent basis.
Role Summary
* Our client is seeking a dynamic, results-oriented Client Account Manager to grow their subsea mechanical tooling business.
* You will focus on developing new business opportunities, representing the company at trade shows & industry events while managing and nurturing existing client relationships via Key Account Management.
* This role requires a proactive approach to sales, exceptional customer service skills and the ability to identify and capitalise on market trends.
* Own and grow a portfolio of offshore energy clients for the subsea mechanical tooling, survey and Inspection services offering.
Main Responsibilities
* Build and maintain strong, long-lasting relationships with key clients, acting as their primary point of contact and trusted advisor.
* Develop and execute account strategies that align with both client objectives and company goals, ensuring growth and profitability.
* Conduct market research to identify emerging trends, customer preferences, and competitive landscape. Use insights to recommend service enhancements and new offerings.
* Ensuring good communication throughout departments and group offices.
* Identify opportunities for products and supply feedback and ideas into the R&D department.
* Comply with the Compliance Program, policies and procedures for both sales and operations aspects of this role.
* Hands-on understanding of subsea mechanical tooling equipment.
* Attend meetings and carry out other duties as required.
* Own and grow accounts - build a rolling pipeline, qualify opportunities, and convert to orders against revenue/margin targets.
* Be the primary client POC: maintain senior relationships, understand requirements, and ensure right-first-time delivery and customer satisfaction.
* Prepare proposals and statements of work, size and select tooling, and price competitively; negotiate terms; issue terms and conditions.
* Work with engineering, workshops, and logistics to mobilise complete spreads from Aberdeen, Norway, and other sites on time and to specification.
* Interpret inquiries from operational/technical angles (Mechanical Services/tooling) and shape solutions that meet spec.
Working Hours
* Monday - Friday 08:30 - 17:00
* Based in Aberdeen with regional travel.
Benefits
* Private medical insurance, including dental and vision
* Wellbeing package such as additional paid leave day per year, enhanced sick pay and lunch and learns.
* Comprehensive, ongoing training and development programmes.
* Bonus plan
* Holiday purchase scheme
* Social events
* Charity/community events
* Service awards
* Competitive salary
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