Join to apply for the Water Network Technician role at Severn Trent.
Our people are what makes Severn Trent a truly exciting and inclusive place to work. We’re a team of over 9,000 people with a purpose to deliver one of life’s essentials, and we do it all while thriving in our unique culture.
We’re a growing, Midlands based FTSE100 plc and welcome people from all walks of life, celebrating their individuality, as we know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities we represent.
It’s an exciting time to join, as we have a huge ambition to deliver bigger and better than ever before over our next 5-year regulatory period. If you’re seeking an exciting and thoroughly rewarding career in Operations, Severn Trent is the place to be.
Everything you need to know
Working within our Water Operations department, we have a really exciting opportunity to join the team as a Water Network Technician where you will predominantly be ensuring the effective operation of the distribution Network.
You will be involved in several daily activities to ensure the ownership and delivery of district metered areas, including leakage reduction, pressure management and continuous improvements of our assets.
Also, you’ll take ownership of network and customer issues, alongside building relationships with both our internal and external stakeholders. You’ll be working in partnership with the Greater Water Infrastructure team as well, ensuring all work is safely carried out, follows the correct process, and uses solutions which are cost effective.
So, if you’re a proactive, self‑motivated person who thrives under pressure, this may just be a great opportunity.
What you’ll bring to the role
You’ll be part of a team that will stretch you, grow your problem solving skills and connect us with communities across the UK.
Your key accountabilities
* Lead and promote a safe working environment whilst ensuring all quality standards are met.
* Improve customer experience to prevent complaints by proactively owning and resolving customer service issues.
* Proactively manage and enhance both the internal and external relationships with all key parties including contractors, STW teams, COSC, Asset Creation and other supporting departments.
* Own and deliver all activities within their allocated DMA’s including leakage reduction and DMA improvement.
* Identify mitigation measures to reduce Water Quality complaints in High Risk DMAs and promote long term solutions with Asset Optimisation Teams.
* Work with the Customer and Community Leads to promote and inform customers of works, impact and benefit, that take place in their communities.
* Ownership of meter’s and pressures within their area.
* Ensuring 3rd parties do not misuse the distribution network and take enforcement action where required.
* Proactively protect vulnerable parts of the network preventing potential water quality and supply interruptions events.
* Responsible for the integrity of their district metered areas and promote ways of improvement.
* Work with the Asset Optimisation team to provide operational and technical input to ensure capital investment provides an end product compatible with operational needs and maintenance practices.
* Identify and promote asset investment requirements and any residual risks arising from operational activities and record details on the companies risk management database.
* Responsible for leakage and unaccounted for water reduction.
* Deliver operability and availability in their DMA’s.
The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you, too. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?
What’s in it for you
Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award‑winning training to help you reach your potential. We’ll also help you play your part in looking after the environment and the communities where we live.
Perks
* Salary: £36,582.57
* 25 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year)
* Annual bonus scheme (of up to £1,500 per annum based on company performance)
* Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
* Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
* Dedicated training and development with our ‘Academy’
* Electric vehicle scheme and retail offers
* Family friendly policies
* Two volunteering days per year
What’s next?
We can’t wait to hear from you. Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date too – so keep an eye on your phone and emails.
And, if your curiosity has peaked and you want to find out even more, search on social media.
Seniority level
* Entry level
Employment type
* Full‑time
Job function
* Information Technology
* Utilities
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