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Customer Service Advisor - Asda Travel Money, Leicester Fosse Park - Part Time
Job Type: Permanent, Part Time
Hours per week: 16 hrs
Salary: £13/hour + On Target Earnings up to 7.5% of base salary
Working Patterns: Flexible shifts between Monday to Sunday, with a monthly or weekly rota.
Benefits
* Discounted insurance rates and health products, including Private Medical, Dental, and Critical Illness.
* Employee wellness programs covering physical, mental, and financial wellbeing.
* Employee discounts via Bravo Benefit.
* Flexible hours, shift patterns, and opportunities for overtime.
* 25 days holiday (pro-rata), bank holidays, and options to sell days.
* Monthly bonus for meeting targets.
* Pension scheme with Scottish Widows.
About the Role
As a Travel Service Partner (CSR), you'll support customers with their Travel Money needs, offering great rates and a seamless experience both in-store and online. You will build relationships, provide advice, process transactions accurately, and adhere to compliance standards.
Candidate Requirements
* Numerically proficient with handling cash and currency conversions.
* Excellent communicator, good listener, relationship builder.
* Driven to succeed and make a positive impact on customers.
Interview Process
1. Application review and initial screening call.
2. Online interview with a numerical and accuracy test.
3. Visit to the bureau for a face-to-face meeting.
4. Job offer or feedback if unsuccessful.
About Travelex
A leading foreign exchange provider founded in 1976, with a global network and a mission to simplify access to international money. We value diversity and are committed to equal opportunity employment.
Additional Information
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Sales and Business Development
* Industries: Financial Services, Consumer Services, Retail
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