We are currently seeking a proactive and experienced Senior Support / Technical Services Administrator to join our team within the water treatment / environmental services sector. This is a varied and hands-on role supporting both field engineers and clients in a dynamic, service-led environment. Key Responsibilities: * General administration tasks to support technical and field teams * Handling service queries from both field service personnel and clients * Scheduling and booking works through various client portals * Progress chasing and client liaison to ensure timely project completion * Diary management for field staff to maximise efficiency * Managing and maintaining the Quality System * Confident use of Microsoft Excel for reporting and planning * Working independently with minimal supervision * Clear and professional communication with a strong eye for detail * Prioritising and managing multiple tasks effectively Requirements: * Minimum 2 years’ experience within the water treatment / water hygiene industry * Strong organisational and communication skills * High level of accuracy and attention to detail * Ability to remain calm and efficient under pressure Benefits: * Company pension scheme * 20 days holiday statutory holidays * Supportive team environment * Opportunity to contribute to a critical service industry About Us: We are a well-established service provider in the water treatment and environmental services industry, operating primarily within commercial, industrial, hospitality, and public service sectors. Our focus is on delivering fast, reliable, and professional service to a wide variety of clients. Due to the confidential nature of our work, discretion and professionalism are key