Mpeople Recruitment are recruiting for a Commercial Administrator to join a reputable business based in Chadderton. Please note: please only apply if you have good Excel skills (pivot tables, lookups and formulas). Role: Commercial Administrator Location: Chadderton Salary: £30,000 Hours of work: hybrid 8.30am – 5pm Monday to Friday. Are you someone who can work independently and be able to work in a varied role where they will be required to pay attention to detail? Key Responsibilities Sales reporting and analysis * Analyse customer sales data using Excel (pivot tables, lookups and formulas) * Produce weekly and monthly sales reports for internal teams and customer meetings * Highlight trends, gaps and product performance across key customers and channels * Support the Account Manager by preparing reports and identifying patterns in the data Account and order support * Chase and manage sales forecasts from customers and communicate them internally * Monitor forward orders, back orders and stock availability * Ensure customer orders are processed correctly and delivered on time * Communicate any delays or stock issues to customers quickly * Work closely with the warehouse team to ensure orders are fulfilled correctly * Help manage credit queries including shortages, input errors, returns and complaints Online product management * Ensure new products are uploaded correctly and go live on customer websites * Check existing listings are accurate, priced correctly and commercially optimised * Maintain customer and product information such as addresses, prices and barcodes * Support with marketplace systems where required (knowledge of Mirakl would be an advantage) Commercial and team support * Create sales support materials such as presentations, range plans and quote sheets * Carry out competitor and price analysis across the wider market * Review customer website feedback and ratings to identify trends and opportunities * Provide general support to the commercial team where needed, including preparing samples and helping with customer meetings What we’re looking for * Strong Excel skills are essential – including pivot tables, VLOOKUP/XLOOKUP and working confidently with large datasets * Comfortable analysing data and turning it into clear, useful reports * Highly organised with strong attention to detail * Able to manage multiple tasks in a fast-moving environment * Confident communicating with both internal teams and customers * Experience working with online retailers, marketplaces or product listings would be beneficial but not essential Ideal background * Around 1–3 years’ experience in a commercial, sales support, merchandising or ecommerce role * Someone keen to develop their career within a commercial team * A proactive person who enjoys problem solving and getting things done Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search