A global retail organisation is looking for an experienced Service Management Enterprise Architect to provide leadership and architectural oversight for a new enterprise CMDB and service management platform. The role requires proven experience with ITSM platforms, particularly Helix or ServiceNow, strong knowledge of CMDB design, and the ability to engage confidently with stakeholders across various teams. This is a vital contract position within a dynamic environment focused on stabilizing architectural decisions. #J-18808-Ljbffr