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Deputy Front Desk Supervisor (Hiring Immediately), London
Client: Home Grown Club
Location: London, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Views:
4
Posted:
14.08.2025
Expiry Date:
28.09.2025
Job Description:
Home Grown is not your typical Club – it’s where business meets unusual: entrepreneurs, investors, and innovators converge to redefine what it means to network and connect.
We are seeking a dynamic Assistant Front of House Manager to join our Reception Team.
Why Home Grown?
* Unique environment: Home Grown is the first of its kind.
* Join our family: Become part of the lifeblood of our Club – we are not just a venue; we are a lifestyle.
* Career growth: Elevate your career within a renowned establishment, with opportunities for advancement and skill development.
* Exceptional standards: Embrace our commitment to excellence in service, where attention to detail and impeccable presentation are paramount.
* Innovative atmosphere: Immerse yourself in the exciting energy of Home Grown.
Your responsibilities:
Service standards:
* Deputise in the absence of the Front of House Manager.
* Support the Membership community whilst providing a professional and friendly service throughout the House.
* Work closely with the Head Housekeeper and Chief Engineer to ensure standards in the House are maintained.
* Ensure guests are handled in a courteous and helpful manner.
* Encourage and respond to guest feedback.
* Maintain the confidentiality and security of all visitors and their guests.
Team management:
* Assist with team management and development while promoting a professional image with a caring and helpful attitude to ensure consistent high service standards.
* Develop your team and hold appraisals on Open Blend at least once per quarter.
* Share ideas that may enable the achievement and surpassing of financial targets.
Budget control:
* Manage people systems (such as Fourth) and ensure rotas are kept up to date according to business levels.
* Ensure accurate financial reporting, including bedroom revenue management, rate yielding, forecasting, and sales opportunities.
* Manage daily accounting, cash handling, and credit procedures, ensuring adherence by the team.
What do we offer in return?
* A supportive and inclusive work environment where your contributions are valued.
* Opportunities for career advancement and ongoing training.
* Competitive salary, service charge, and pension.
* Private health insurance and Employee Assistance scheme.
* Gym and retail discounts.
* Full uniform.
* Complimentary meals.
* In-House experiences at both Home House and Home Grown.
If you feel this is the perfect role and environment for you, please share your CV. We look forward to hearing from you!
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