A leading Bank is seeking a Business Analyst on a permanent basis. This role will operate on a 4 day working week basis and you will need to attend the Kent office at least twice a week. You will be needed onsite full time during the induction period. The Role The Business Analyst will coordinate and manage requirements gathering, stakeholder engagement, and documentation of project objectives to align with the Bank's strategic goals. They will oversee the analysis and refinement of business processes, ensuring efficient workflows that enhance customer and user experiences. The Business Analyst will collaborate with cross-functional teams to support the delivery of projects and change initiatives, with an initial main focus on the development and enhancement of the end-to-end lending process followed by a wider overall business need expanding into Savings and other business areas. A deep understanding of the Bank’s product suites, with a key focus initially on secured and unsecured lending, they will play a pivotal role in aligning operational improvements with customer needs and organizational priorities. Experience Required: * Deep understanding and experience with the development of secured lending products and services * to SME borrowers (gained at either a High Street bank or Tier 2 lender). * Minimum of 3 years relevant experience withing a financial institution * Minimum of 3 years BA experience * Knowledge of KYC, Anti Money Laundering, ongoing screening checks etc. * Knowledge of Salesforce and/or another system that supports delivery of an end-to-end journey for loans * Negotiating and influencing a variety of internal audiences and stakeholders * Knowledge of operational resilience regulations