At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, yourecognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.We have four internship opportunities in Customer Operations teams including:Outbound onboarding support for our eCommerce platformSurgical Client operationsEnd-to-end customer services x 2The Alcon team is looking for a talented and motivatedfinterns to join us onsite formonthsfat our Head Office in Camberley, Surrey.Alcon interns will have the opportunity to not only gain industry experience and networkfwith other Alcon professionals.They will also have the chance to make a real-world impactfby working on meaningful projects that will help patients and customers see brilliantly.fAlcon also offers interns personal and professional development, high visibility andfcoaching and mentoring opportunities.bKey Responsibilities:Supporting the Customer Operations teams within Alcon including, but not limited to:Supporting our digital transformation journeyManaging customer relationshipsReporting and analysis on Customer Operation activityGood quality data capture on CMS (SAP, Salesforce)Good stakeholder managementWorking as part of a team to realize our ambition, which is to make every customer touchpoint brilliantWe are interested in students from the following academic backgrounds:fbusiness, engineering, marketing, commercial, project management, hospitality (client service).Minimum Qualifications:Must be enrolled in an accredited university or collegeMust be pursuing at least a Bachelorlevel degreeDemonstrated communication skillsAbility to commit to ahour working day, some flexibility can be discussedHow can you thrive at Alcon?Adaptability and Problem-Solving Skills:The ability to adapt to changing situations and solve problems efficiently is crucial. You can thrive by showcasing your resourcefulness and flexibility, whether it's handling customer inquiries, resolving conflicts, or finding innovative solutions to enhance customer experiences.Customer-Centric Approach:To thrive in Alcon, it's essential to have a genuine passion for customer satisfaction. Demonstrate your ability to understand and empathize with customers' needs and concerns, ensuring that their experience with our products or services is exceptional. Highlight your strong communication and interpersonal skills, as well as your ability to build and maintain positive relationships with customers, colleagues, and stakeholders.Continuous Learning and Growth Mindset:Alcon values individuals who are eager to learn, grow, and contribute to their fullest potential. Show your enthusiasm for personal and professional development by highlighting any relevant training, certifications, or courses you have completed or are currently pursuing.Alcon CareersSee your impact at www.alcon.com\/careersAlcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in any employment practices. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, please send an email to alcon.recruitment@alcon.com.ATTENTION: Current Alcon Employee\/Contingent WorkerIf you are currently an active employee\/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.