ICT Technician
A great opportunity for an ICT Technician with strong troubleshooting, infrastructure and systems support skills across Microsoft Windows, Active Directory and cloud technologies.
If youve also worked in the following roles, wed also like to hear from you:
Technical Support Engineer, Network Support Technician, Second Line Support Technician, IT Engineer, IT Support Engineer. Systems Support Technician, Service Desk Analyst
SALARY: £26,243 to £29,838 per annum + Benefits
LOCATION: Coventry, West Midlands Predominantly within the Trust with a requirement to travel to undertake work at other schools if required
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 08:00 to 16:00 Monday to Thursday, 08:00 to 15:30 Friday
JOB OVERVIEW
We have a fantastic new job opportunity for an ICT Technician supporting the delivery of a high-quality ICT service that enables excellent outcomes for students.
As an ICT Technician you will maintain and develop ICT systems, networks and software across multiple sites, ensuring a reliable, secure and efficient ICT environment.
The ICT Technician will also provide second-line support, troubleshoot technical issues, complete upgrades, contribute to ICT projects and promote best practice across the organisation.
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Ready to make your next career move? Apply Now for our Recruitment Team to review.
DUTIES
Your duties as the ICT Technician include:
Providing Technical Support: Deliver first and second line IT support to staff and students
Maintaining ICT Infrastructure: Manage, maintain and support core systems and hardware
Supporting Network Services: Assist with Active Directory, Group Policy and network configurations
Implementing Improvements: Recommend and carry out upgrades, patches and reconfigurations
Ensuring Safety and Security: Maintain high standards of ICT security, filtering and monitoring
Supporting Teaching and Learning: Provide in-class ICT support and prepare ICT resources
Contributing to Projects: Support and manage assigned ICT development projects
Developing Procedures: Create and maintain ICT processes, documentation and training materials
Promoting Best Practice: Work professionally and in line with organisational values and safeguarding policies
CANDIDATE REQUIREMENTS
ESSENTIAL
Strong Technical Knowledge: Experience with Microsoft Windows, Active Directory and cloud-based services
Excellent Communication Skills: Able to communicate clearly with a wide range of users
Problem Solving Ability: Strong troubleshooting, analysis and organisational skills
Confident ICT User: Experience supporting hardware, software and network infrastructure
Collaborative Approach: Able to work independently and as part of a wider team
Professional Standards: Able to maintain confidentiality and follow safeguarding procedures
DESIRABLE
Knowledge of Educational ICT: Understanding of SIMS, SharePoint or virtual learning environments
Infrastructure Skills: Knowledge of backup systems, virtualisation, firewalls and web filtering
Project Experience: Ability to support ICT improvement and development projects
Additional Technical Skills: Familiarity with mobile device management and deployment tools
BENEFITS
Competitive rates of pay
Professional development opportunities
Career pathways across the organisation
Teacher / Local Authority Pension Scheme
Online retail discount
Employee Assistance Programme
Family Friendly policies
Flexible Working Arrangements
The successful candidate will be subject to an enhanced DBS check and Social Media check
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By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P14128
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