Join the Heart of Hospitality as a Front of House Team Member at Carluccio’s! About Us: At Carluccio’s, we don’t just serve food—we create memorable experiences with our authentic Italian cuisine and welcoming atmosphere. Our success is built on the passion and dedication of our team, and we’re looking for a vibrant Front of House Team Member to bring our dining experience to life. The Role: As a Front of House Team Member at Carluccio’s, you’ll be the face of our restaurant, providing exceptional service to every guest who walks through our doors. Here’s what your day-to-day will look like: Greet and Seat: Welcome guests with a warm smile, manage reservations, and ensure every guest is comfortably seated and ready to enjoy their meal. Deliver Exceptional Service: Take orders, make recommendations, and ensure that every dish is served with a touch of Italian hospitality. Create Memorable Experiences: Engage with guests to make their visit special, whether they’re regulars or first-time visitors. Work as a Team: Collaborate with kitchen staff and fellow team members to ensure smooth service and a great guest experience. Handle Payments: Process payments efficiently and accurately, ensuring a seamless end to every guest's meal. Maintain Ambiance: Ensure the dining area is clean, tidy, and set up for success, creating a welcoming environment for all. What’s in it for You? We’re not just offering a job; we’re offering a career full of excitement and growth: Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared! Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App. Stock Up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli. Get Paid When You Need It with Wage Stream, offering access to advanced pay. Refer Friends and Earn with our bonus scheme. Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio. Work Your Way: Enjoy flexible working opportunities that suit your lifestyle. This is your opportunity to shine in a role that’s as dynamic as you are. If you’re passionate about hospitality, have a flair for customer service, and want to be part of a team that values your contributions, join us at Carluccio’s as a Front of House Team Member. Become part of our family and help us create unforgettable dining experiences every day! Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment. At BRG, we live by our core values: ✅ Honest – Acting with integrity in everything we do. ✅ Hardworking – Giving our best, every day. ✅ Hungry – Always striving for growth and excellence. ✅ Heart – Caring deeply about our people, our guests, and our communities. Carluccio's in Solihull offers a relaxed, authentic Italian dining experience with a menu featuring classic dishes made from fresh, quality ingredients.