Better places, thriving communities.
Job Title: Account Manager
Location: Leeds
Are you an experienced Facilities Management professional ready to take the lead on high-profile PFI projects? We're looking for a dynamic Account Manager to oversee a portfolio of contracts, ensuring exceptional service delivery and full operational and commercial compliance.
In this role, you'll have end-to-end leadership and financial responsibility, managing a talented team and building strong client relationships. You'll drive performance, compliance, and profitability while shaping strategies that meet evolving client needs.
What You'll Do
1. Lead & Inspire: Manage and motivate a team of Facilities Managers, ensuring top-tier service and compliance.
2. Client Focus: Build lasting relationships and deliver outstanding customer support.
3. Operational Excellence: Oversee service delivery, contractual obligations, and lifecycle works.
4. Financial Control: Manage P&L, cashflow, and identify opportunities for profitability.
5. Compliance Champion: Ensure statutory, health & safety, and safeguarding standards are met.
What We're Looking For
6. Strong background in Facilities Management (PFI experience is a plus).
7. Proven leadership skills with the ability to manage multiple stakeholders.
8. Commercial acumen and a passion for delivering exceptional service.
9. IOSH or NEBOSH Certification.
10. The ability to lead, manage and develop a team of direct reports.
Join us and make a real impact in a role where your expertise drives success.
#FMM
Mitie is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references.
If you are working in regulated activity please note that you are subject to the following:
11. It is a criminal offence for people who are barred from working regulated activity to apply for roles that require them to work unsupervised with that particular group (i.e. vulnerable adults, children or both).
12. This post is exempt from the Rehabilitation of Offenders Act and Mitie is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children or vulnerable adults.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Sophie Willson at .