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Desktop Support Engineer
Location: Exeter Area
Contract Duration: Up to 6 months
Daily Rate: Up to £250 per day
Hybrid working available: 2 days needed on-site
Job Overview
As the Desktop Support Engineer, you will be responsible for providing technical support for Windows-based systems, troubleshooting hardware and software issues, and ensuring optimal performance of the company's desktop environment. You'll work closely with the IT team to implement system upgrades, manage user accounts, and maintain security protocols.
What you'll need to succeed
* Extensive experience with Windows 10/11 OS and Microsoft 365 suite
* Strong knowledge of Active Directory, Group Policy, and Windows Server
* Experience with hardware troubleshooting and maintenance
* Proficiency in desktop imaging and deployment technologies
* Solid understanding of networking concepts (TCP/IP, DNS, DHCP)
* Familiarity with ITIL processes and ticketing systems
* Excellent customer service and communication skills
* Ability to work independently and as part of a team
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