Who We Are
At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.
Our Global Reach
JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.
Learn more about who we are and what we do: https://corporate.jd.com/
About The Team
You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
What You'll Do
1.Process Inspection and Verification: Conduct regular on-site inspections, job shadowing, and mystery shopper surveys to verify the execution of key processes. Identify process deviations and implementation issues, produce specialized diagnostic reports, and drive problem resolution and closure.
2.Risk Control and Optimization: Based on risk types across business lines such as supply chain, sales, and operations, build and iterate risk models, develop online risk control tools, and establish a full-cycle risk supervision mechanism covering pre-event, during-event, and post-event stages to reduce operational risks.
3.Process System Restructuring: Lead the correction and restructuring of gaps in end-to-end processes (operations, sales, product). Promote the digitization, standardization, and visualization of processes, and establish a centralized, searchable, and reusable process system.
4.Innovation Practice Promotion: Identify innovative cases and best practices from the front line, and promote them nationwide through methodology documentation, replication, and resource coordination, to enhance the business unit's standardization level and project coordination capabilities.
What We Offer
Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.
At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply?
Take the next step in your career, apply now and explore the opportunities we have to offer.