Operations Manager – Well Testing (Permanent Position)
Location: Great Yarmouth, Norfolk
Overview
Responsible for the end‑to‑end operational service delivery of all James Fisher Well Testing activities across the UK, Europe, and Africa. Provides strong operational leadership, ensuring that all operations are planned, resourced, and executed safely, efficiently, and in accordance with company, client, and regulatory requirements.
Key Duties & Responsibilities
* Ensure a safe, healthy, and compliant working environment across all Well Testing operations.
* Implement, maintain, and regularly review operational policies, procedures, and controls in line with the Integrated Management System (IMS).
* Support monthly project invoicing and ensure accurate operational input to financial processes.
* Plan, schedule, and coordinate all operational activities to support efficient project delivery.
* Conduct pre/post job briefings and ensure all required documentation, risk assessments, and approvals are completed.
* Ensure all scopes are delivered safely, efficiently, and in full compliance with company, client, and regulatory requirements.
* Optimise utilisation and availability of Well Testing assets across all regions.
* Manage full asset lifecycle, including maintenance, certification, refurbishment, and retirement.
* Maintain accurate asset data, maintenance records, and certification status within IFS Asset Management.
* Conduct CAPEX and OPEX appraisals to support asset investment and lifecycle decisions.
* Measure, analyse, and report on asset utilisation, performance, and readiness using IFS and operational metrics.
* Set clear role expectations, objectives, and performance standards for all direct reports.
* Recruit, train, develop, and manage operational personnel to meet current and future business demands.
* Maintain lean operational staffing levels while planning for sustainable growth.
* Conduct performance appraisals in line with company processes and support individual development plans.
* Measure, monitor, and forecast workshop and operational labour capacity to meet workload demands.
* Work with the Training Department to identify competency gaps and ensure appropriate training and certification.
* Mentor, coach, and support the development of technicians and supervisors.
* Establish, maintain, and enforce competency standards for Offshore Service Technicians.
* Promote a culture of continuous improvement, learning, and proactive problem‑solving across all operations.
* Deputise for the Operations Director as and when required.
What We’re Looking For
You will be able to demonstrate the ability to build, lead, and sustain a high‑performing operational delivery team, with a strong focus on service quality, safety, and reliability.
Drive operational excellence through robust equipment preparation, maintenance standards, and asset readiness, ensuring these standards are carried through from workshop activities to offshore execution.
Provide visible operational leadership offshore and onshore, ensuring lessons learned are embedded and standards are consistently applied across all projects.
Key Skills, Knowledge, and Experience
Ideally, you will have significant offshore and workshop experience in a well‑testing services environment and experience in a supervisory capacity.
This role is based at our Great Yarmouth, Norfolk location; therefore you need to live within a commutable distance to this location.
Benefits
* Competitive benefits tailored to the division.
* Opportunities for career growth and visibility across the organisation.
* Supportive, inclusive culture that values your ideas and contributions.
* Work that truly makes a difference in safety, innovation, and global capability.
EEO Statement
James Fisher and Sons are committed to taking positive action on diversity and strongly encourage applications from candidates from all backgrounds. We are a Disability Confident employer and recognise that our success depends on our talented and diverse workforce.
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