Join to apply for the Front of House Supervisor role at BaxterStorey
Location: Shirebrook
Salary: £12.50 per Hour
Overview
We are seeking an enthusiastic and customer-focused Front of House Supervisor to oversee the smooth delivery of service at our busy location. Working closely with the catering and kitchen teams, you’ll ensure every customer enjoys a warm welcome, exceptional service, and high-quality food presentation. This is a hands-on role, perfect for someone who thrives in a busy hospitality environment and enjoys leading a team to deliver excellence.
Key responsibilities
* Lead and motivate the front-of-house team to deliver excellent service
* Maintain high standards of food presentation and dining area cleanliness
* Ensure all hospitality events run smoothly and professionally
* Monitor and respond to customer feedback in a positive and proactive way
* Support with ordering, stock control, and record keeping
* Uphold all food safety, allergen, and health & safety procedures
Qualifications
* Experience in a front-of-house or customer service supervisory role
* Strong leadership and people skills, with a positive and approachable manner
* Excellent communication skills, both face-to-face and written
* Well-organised, with the ability to prioritise tasks in a busy environment
* Knowledge of food safety and allergen management procedures
* Passionate about hospitality and delivering a great customer experience
Benefits
* 28 days holiday (including bank holidays)
* 3 volunteering days to give back to causes you care about
* 3 days grandparent leave for family moments
* 24 weeks enhanced maternity leave
* Bespoke training & development opportunities
* Pension & life insurance
* Discounts on high street brands, cinema & holidays via the Perkbox App
* Wellbeing hub & access to employee assistance programme
* Free meals while at work
* Career development & HIT Apprenticeships for all experience levels
About BaxterStorey & Values
We offer an inclusive environment that encourages growth and celebrates diversity. We invest in your development with ongoing training and strive to ensure a good work-life balance.
Additional information
This appointment is offered on the return of satisfactory professional references.
Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Health Care Provider
* Industries: Food and Beverage Services
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