Assistant Manager – Beacon Hill Salary: £13,625 per annum (WTE £22,709 based on 35 hours) Hours: 21 hours per week worked across 3 out of 6 days, including every other Saturday Location: Beacon Hill, Hindhead Are you looking for a job where you can make a real difference? Phyllis Tuckwell’s shops are run by a wonderful and dedicated team of staff and volunteers. An opportunity has arisen to recruit an experienced Shop Manager to help run our highly successful and extremely busy charity shop in Beacon Hill. About You A successful Assistant Manager will have: • Excellent interpersonal and communication skills with previous customer service experience. • The ability to work independently and as part of a busy team. • Previous experience within a charity or fashion-based organisation, however full training will be provided. • Knowledge of visual merchandising or shop displays. • Have some commercial awareness and a desire to drive business forward within their shop. For a full list of essential requirements, please refer to the job description and person specification document. About Us We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire. Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Retail team members are pivotal in helping to raise funds to deliver our vital services, ensuring ‘every day is precious’ for our patients. The impact of our services on the lives of our patients and their families can be read about here: https://www.pth.org.uk/our-care/helpful-information/patient-stories/ Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need. We Offer: Excellent Benefits • Six weeks paid holiday plus public holidays • Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%) • Health Cash Plan Scheme • Employee Assistance Programme • Staff Benefit Scheme • Blue Light Discount Card Excellent Career Development • Skill Development and Training • Internal Mobility and Career Progression • Upskilling • Diverse Training Courses A Great Place to Work • Equal Opportunities employer • Flexible hours and flexible working • Supportive colleagues • 96% of our staff are proud to work for Phyllis Tuckwell* *Phyllis Tuckwell Birdsong Hospice staff survey 2025 For further information regarding the role please contact Roniela Gorezi on Roniela.gorezi@pth.org.uk or phone 07741 903870 If you are unable to apply on-line or have any questions about the recruitment process, contact HR on 01252 729408 or email: recruitment@pth.org.uk Closing date for receipt of applications: Saturday 28th February 2026 We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. NO MEDIA OR AGENCIES