Salisbury
£38,000 – £43,500
Turn IT on are looking for an experienced and enthusiastic Trust IT Manager who has a real flair for technology mixed with a passion for providing exemplary service to our customers to support schools within a Trust in Salisbury.
As Trust IT Manager you will be responsible for the management, installation, maintenance, availability, and security of the schools’ ICT network as well as working closely with the Senior Leadership Team to help develop the IT across the school and put plans in place for projects. You must be dedicated to delivering the TIO support service in a manner that embraces our company values. It is your job to facilitate communication between your school and TIO, keep up to date with what services TIO can offer, and manage the accounts of your customers.
The successful candidate will be responsible for monitoring, maintaining, developing and managing a wide range of IT systems across a school's infrastructure.
Key Responsibilities Include:
* Managing the school’s network infrastructure and ICT based applications.
* Managing the day‑to‑day workload of IT Technicians and assisting with their development.
* Providing technical advice, training, and support to staff to enable them to make effective use of systems.
* Day‑to‑day management of all IT operations ensuring all requests are dealt with efficiently.
* Monitoring and maintaining all key systems including switches, virtual and physical server environments, and backups.
* Providing 2nd/3rd line support.
* Enforcing and monitoring in line with school policies.
* Training internal staff.
* Line‑managing and taking responsibility for the work of the ICT support staff to ensure high‑quality service delivery.
Our Ideal Candidate Will Have:
* A passion for IT with at least 2–3 years’ experience of working in a school as an IT Network Manager or IT Manager.
* An excellent understanding of the requirements and responsibilities of working within the school environment.
* Experience upgrading a school IT network system.
* Self‑motivation with strong communication and interpersonal skills and exceptional customer service skills.
* The ability to work within a team as well as independently, with an aptitude for problem‑solving and a proactive approach to improving services.
Key Areas of Technical Expertise
* Microsoft Certification
* Essential: Cisco
* Desirable: AD, DNS, DHCP, GP, WDS, WSUS
* Essential: Citrix
* Essential: SAN Topology
* Essential: Exchange
The role is offered on a full‑year, full‑time basis and the successful candidate will be subject to an enhanced DBS check.
In return, we are offering a salary of £38,000 – £43,500 (negotiable for the right person) and benefits including a salary‑sacrifice pension scheme, a wellbeing hub with electric/hybrid car leasing, cycle scheme, eye‑care voucher scheme, employee assistance programme, employee recognition platform and online retail discounts.
The Transforming Learning Group provides a comprehensive range of hands‑on ICT and computing support, MIS support, GDPR services and consultancy and training. Turn IT on, School ICT Services and SalamanderSoft, GDPR Sentry, Locker, SBM Services, Vital York deliver services to over 5,000 schools across England and employ nearly 450 people.
Turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Happy to talk flexible working.
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