Job Description
We are looking for someone who is passionate about delivery, enjoys working with people, and brings strong experience across Social Value and Social Sustainability.
This is a field-based role with regular travel across Wales (4–5 times per week), requiring a UK driving licence. ISS will cover travel and accommodation where needed.
Key Responsibilities
1. Deliver and manage the ISS Social Value Plan for designated regions.
2. Oversee regional social value commitments throughout the contract lifecycle.
3. Support additional locations while collaborating with fellow Social Sustainability Advisors and internal stakeholders.
4. Lead regional project planning and ensure timely delivery of initiatives aligned to the Social Sustainability Implementation Strategy.
5. Collect and report all qualitative and quantitative regional social value data against KPIs.
6. Capture evidence of successful initiatives and produce up-to-date case studies for wider knowledge sharing.
7. Stay informed on legislation and local needs to ensure programmes follow best practice and deliver meaningful community impact.
8. Champion social value, upskilling site-based teams and regional champions.
9. Work closely with Employability Managers, Employability Advisors, and L&D Managers to support inclusive recruitment social value targets.
Professional and Personal Competencies/Qualifications
10. Strong experience and knowledge in Social Value and Social Sustainability.
11. Proven experience designing and delivering social value initiatives from concept to execution.
12. Enjoys delivery-focused work and collaborating with people.
13. Excellent communication and project management skills.
14. Effective stakeholder engagement and relationship management abilities.
15. Ability and willingness to travel regionally across Wales (4–5 times per week).
16. Full UK driving licence (required for travel).
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.