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Role: Senior IT Specialist
Location: Manchester City Centre (On-site)
Salary: £50,000 - £65,000 DOE
Are you an experienced IT Support Specialist ready to take your career to the next level? This is a rare opportunity to join a world-leading client in the gaming industry, working from their state-of-the-art, high-tech creative office space in the heart of Manchester.
As a Senior IT Specialist, you'll play a key role in delivering exceptional technical support to a global internal user base of over 1,000 staff. You'll be collaborating closely with international teams to maintain high standards and ensure seamless IT operations.
Benefits:
* 20 days holiday, plus bank holidays (3 extra days off aligned globally)
* Health & Wellbeing plans including life insurance, dental and eyecare etc
* Corporate Gym rates, cycle to work scheme
* Annual performance and pay reviews
* Certificate funding to grow your experience
* A chance to travel to their offices overseas (Austin, USA)
* A high-tech forward-thinking, creative work environment
* Work with passionate, expert-level team working on cutting-edge projects
* Office perks including discounts, party events, free kitchen, coffee shop & baked goods, movie screenings as well as onsite pool tables, arcade machines etc.
What we're looking for:
* A seasoned IT Support professional (3 rd Line) with the ability to solve and manage network and infrastructure issues
* Ability to solve complex escalations / major incidents
* A generalist of IT, someone who is happy working all levels of support (1 st to 3 rd Line)
* Willingness and flexibility to travel internationally as part of the role
* Excellent troubleshooting and communication skills
* A passion for technology and a proactive, solution-oriented mindset
* Previous experience working within the gaming industry would be highly desired!
Technical abilities:
* AV Hardware knowledge/installs
* Networking issues/connectivity - Firewalls, Routing, Switches etc
* VPN protocols
* Infrastructure management (servers, migrations, installations)
If you're driven, technically sharp, and looking for a fresh challenge in a global, fast-paced environment - please apply for immediate consideration.
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