Are you an experienced Quality Engineer looking to take ownership of customer quality, drive continuous improvement, and play a pivotal role in a fast-paced manufacturing environment? Do you thrive on structured problem-solving, stakeholder engagement, and ensuring robust quality standards from concept through to production? DENSO is a $47.2 billion global mobility supplier developing advanced technology and components for nearly every vehicle on the road. At DENSO Marston Ltd in Shipley, West Yorkshire, we design and manufacture high-performance heat exchange units and cooling modules for leading OEMs across off-highway construction, agricultural and engine power markets. Working Hours & Benefits Working Hours: Monday Thursday: 08:30am 5:00pm Friday: 08:30am 1:30pm Benefits include: Stakeholder pension scheme (10% employee contribution) Life assurance (4x salary) Permanent Health Insurance Onsite parking Subsidised canteen Discounted gym membership Discounts across 100s of UK retailers Employee Assistance Programme The Role As a Quality Engineer, you will be instrumental in embedding a strong quality culture across the business. You will act as the primary interface for customers on quality matters, ensuring compliance with IATF 16949 and driving excellence through APQP, PPAP, and structured problem-solving methodologies. You will collaborate cross-functionally to support New Product Introduction (NPI), manage customer concerns, and implement effective corrective and preventive actions to ensure long-term quality performance. Key Responsibilities Lead Advanced Product Quality Planning (APQP) activities in line with IATF 16949 Prepare and submit PPAP documentation, ensuring compliance and timely approvals Manage customer complaints and warranty claims as the primary quality contact Conduct root cause analysis using tools such as 8D, 5 Why, and Ishikawa Implement and verify corrective and preventive actions (CAPA) Support cross-functional problem-solving and containment activities Build and maintain strong customer relationships, including audit support Support New Product Introduction (NPI) and Approval to Ship processes Analyse quality data using SPC and statistical tools to drive improvement Ensure compliance with quality standards and customer-specific requirements Liaise with suppliers on quality performance and continuous improvement initiatives What Were Looking For Minimum 5 years experience as a Quality Engineer within manufacturing (automotive preferred) Strong working knowledge of IATF 16949 and customer-specific requirements Proven experience with APQP and PPAP processes Hands-on experience with core quality tools (FMEA, SPC, MSA, Control Plans) Strong root cause analysis and problem-solving capability Experience managing customer quality concerns and reporting (e.g. 8D) Degree in Engineering or equivalent experience Excellent communication and stakeholder management skills Ability to work in a fast-paced, cross-functional environment Additional Information This is an excellent opportunity to join a globally recognised organisation offering long-term career progression within a technically advanced manufacturing environment. All applicants must have the right to work in the UK.