Overview
Job Title: IT Support Technician
Location: Belper, Derbyshire
Salary: £25,000 - £30,000 PLUS 25 Days Holiday (+BH), Private Healthcare, Private Pension, Company Bonus and more!
Position Overview: We are looking for an enthusiastic IT Support Technician to join a renowned, global Construction Company based in Belper, Derbyshire. This is a fantastic opportunity for someone with a solid foundation in IT support who is looking to grow their career in a supportive and dynamic environment.
You'll be providing day-to-day IT support across the business, assisting with hardware and software troubleshooting, and getting involved in system upgrades and rollouts.
Responsibilities
* Provide 1st and 2nd line support to internal users across multiple sites
* Troubleshoot and resolve hardware, software, and network issues
* Set up and configure new user accounts and devices
* Assist with system upgrades and project rollouts
* Maintain accurate records using the IT ticketing system
* Escalate complex issues to the infrastructure team as needed
* Support the IT team in ensuring secure and efficient operations
Qualifications / Technical Skillset
* Windows 10/11, Microsoft Office 365 Suite
* Active Directory - password resets, user management
* Basic networking - DNS, DHCP, TCP/IP
* Office 365 - Teams, Exchange, SharePoint
* Printer and peripheral support
* Experience with remote support tools
* Any exposure to Intune or Azure is a bonus
Closing
If you're an IT professional with a hands-on approach and a desire to learn and grow in a busy, professional environment, we encourage you to apply! Join a global business where your contribution matters and your career can move forward.
#J-18808-Ljbffr