Below is a revised version of the job description with improved formatting, clarity, and focus:
Engineer - Cloud (Previous Relevant Experience Required), Sheffield, South Yorkshire
Client: Telent
Location: Sheffield, South Yorkshire, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 3
Posted: 14.05.2025
Expiry Date: 28.06.2025
Job Description:
Location: Southampton
Job type: Full-time, permanent
Job ref: 1415
Telent's Network Services division is seeking a Cloud Engineer to join our successful engineering team based in Southampton. This role offers an exciting opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development through challenging projects.
The Cloud Engineer will build and strengthen relationships with internal and external customers, providing proactive service across all aspects of service delivery. The role acts as a bridge between the engineering team and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.
Our Technology Teams at Telent are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate and develop networks and systems for millions, making a significant impact by helping to build and maintain the nation's critical infrastructure.
Responsibilities:
* Train internal engineering staff and customers on products and solutions.
* Assist with Professional Services and Sales opportunities within Network Services.
* Monitor customer incidents and report on nominated accounts.
* Identify trends, security threats, or technical bulletins impacting customers.
* Maintain documentation and technical information related to customer platforms and Telent Cloud Services.
* Follow internal and external processes for task allocation, completion, and reporting.
* Assist with Proof of Concept scenarios, Type Approval activities, and lab testing.
* Create technical documentation such as TA, POC, RFC, WI, and SoW.
* Peer review engineering documentation.
* Support pre-staging of equipment for customer sites.
* Participate in customer meetings, reviews, and incident discussions.
* Ensure accurate and timely timesheet submissions.
* Maintain relevant certifications and training aligned with business objectives.
* Complete overtime and expense reports accurately.
* Adhere to GDPR and information security policies.
Candidate Profile:
The ideal candidate will have an interest in Cloud technologies, including some Azure cloud knowledge, Linux, MS SCCM, and MS Exchange. Experience in a support environment (IT Managed Service) and on-premise Cloud Services is desirable. Key requirements include:
* MCSA: Microsoft Windows Server 2016 or above
* Networking Concepts knowledge
* Microsoft SQL Server 2016+ (clustering and availability groups)
* Azure MFA and Identity Services
* Microsoft System Configuration Manager
* Microsoft Exchange Server 2016+
* VMware vCloud Director knowledge
* Strong work ethic, ownership, and collaborative skills
* Excellent communication and problem-solving skills
What We Offer:
A career at Telent offers opportunities across sectors, roles, and technologies, with a focus on development, learning, and impact. We promote an inclusive culture that values diversity and individual authenticity.
Benefits include:
* 26 days annual leave plus public holidays, with buy/sell options
* Company-matched pension scheme
* Family-friendly policies
* Occupational health and wellbeing support
* Discounts on cinema, dining, and shopping
* Continuous development opportunities
Our Values:
* Be Inclusive
* Take Responsibility
* Be Customer-focused
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