Deputy Manager | Southend-on-Sea | 37 hours | £32,439
One to One Personnel are looking for a proactive and supportive Deputy Manager to help lead the day-to-day operations of a busy Day Centre. Working closely with the service Manager and Outreach team, you’ll ensure the service runs safely, smoothly, and in a person-centred way. You’ll provide strong on-site leadership, support staff through complex situations, maintain high standards of health and safety, and build positive relationships with partners and the local community.
Key Responsibilities
* Oversee daily Day Centre operations, ensuring a safe, welcoming, and well-managed environment.
* Lead and support Day Centre Operatives, volunteers, and cleaning staff.
* Manage incidents, safeguarding concerns, and crisis situations confidently.
* Coordinate partner services, activities, and visitor management.
* Maintain health and safety compliance, building checks, and cleaning standards.
* Oversee donations, stock control, and resource management.
* Monitor service activity, quality, and operational standards.
* Build strong relationships with partners and community stakeholders.
* Provide cross-cover for outreach services and deputise for the Service Manager when required.
About You
Essential Experience
* Background in support services with people who have multiple or complex needs.
* Experience supervising or managing staff or volunteers.
* Confident handling incidents, safeguarding, and crisis situations.
* Knowledge of health and safety and operational compliance.
* Strong understanding of trauma-informed and psychologically informed practice.
Skills & Attributes
* Supportive, visible leadership style.
* Strong organisational and decision-making skills.
* Excellent communication, including managing concerns constructively.
* Calm, resilient, and solution-focused.
* Values-led, with a commitment to dignity, respect, and inclusion.
Desirable
Full clean driving licence.
What's in it for you?
* Salary: £32,439 - £35,909
* Hours: 37 per week (including some evenings/weekends on a rota)
* Life Assurance Scheme
* Employee Assistance Programme
* Blue Light Card
* Staff are entitled to 33 days of annual leave including bank holidays, with an extra day awarded after 5 years of service (pro-rated for part-time employees).
* Training and Development
* 24/7 Digital GP Access
* A day off for your birthday!
* Cycle to work scheme
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