Duties:
The Duty Manager will be responsible and accountable for the smooth running of Venue Operations.
As Duty Manager you will also be responsible for helping to train & upskill other managers, and be a senior point of escalation.
You will be on hand to support the associates and deal with any issues that arise, also being pro-active in motivating & leading the team to achieve excellent sales performance and maximize the venue's revenue & profitability.
The ultimate goal of all associates is to deliver excellent Guest service, creating a unique experience for the Guest which makes them want to return; you should be positive, loyal and a proud ambassador of the Puttshack brand.
Qualifications and Experience:
* Previous experience in hospitality is required.
What’s in it for you?
* Free golf & 50% discount on food for up to 6.
* New starter training & buddy support to set you up for success!
* Access to continuous development through a blended learning approach.
* Access to Medicash – Our health Cash back benefits platform! Includes, Dental Cover, gym discount, specialist health consultations, health screening, virtual GP, Employee assistance program, medicash discount perks and much more!
* Refer a friend – Up to £500 referral fee* (T&Cs apply)
* Free meal on shift
* Associate of the month awards
* Fun team socials, competitions and incentives!
* Enrolment to our communication community – PuttApp
* Wagestream membership - access 50% of your wages as you work, building pots and financial support.
About us:
Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together.
Our Vision - To be the universal answer to the question ‘Where should we get together’
Our Mission - To create lasting memories for people of all generations through a shared, world class entertainment experience.
Our Purpose - To bring everyone into play.
Our Values:
* Bring your ‘A’ game - We strive for excellence in everything we do
* Lead the Way - Our associates (staff) embrace and are inspired by change
* Own the Fun - We revel in our guests’ enjoyment
* Care Deeply - We take great care of our guests, our associates and the communities we call home