Job Title: Customer Service Administrator Location: Witney, Oxfordshire Salary: Competitive Job Type: Permanent, Part time - 25 hours per week. We are advertising the role of Customer Service Administrator working closely with all teams across the business. Objective of role: We are looking for an administrator to help support the smooth running of the Customer Service team and provide general administration support within the business. Ultimately the objective of the role is to improve the customer service experience within the company, create engaged customers and facilitate company growth. Primary Responsibilities: Administration of Meech Intranet (SharePoint) - Keeping the main intranet up to date. Adding new content where necessary and assisting with any issues users have. Assisting with the Admin of the CRM - Supporting Logistics Coordinator on any aspects the Meech CRM system. General administrative support - Administrative duties such as updating product manuals. Invoices - Working as part of the Meech CS team to prepare and organise all Meech Invoices. Customer Service Inbox - Working as part of the CS team to pick up and resolve incoming enquires to Meech. Filing and Archiving - Filing of all Meech Invoices and job packs and archiving of emails and message. Answering of phones - Picking up all incoming phone calls SCT Job Pack Scanning - General CS organisation Job pack checking and sign off - Where and whe...