Front of House & Administration Support
Location: Wooburn Green, Buckinghamshire
Reporting to: Chief People & Culture Officer
Salary: £30,000 £32,000 per annum
Working pattern: Full-time, office-based
About Intelli-Park Group
At Intelli-Park, we're guided by our VISTA values: Visionary, Intentional, Synergy, Tenacity and Accountability. These values shape how we work, how we treat each other, and the experience we create for everyone who walks through our doors.
Role Purpose
As our Front of House & Administration Support, you'll be the face of our Head Officecreating a welcoming, professional environment that reflects who we are as a business.
You'll be the first point of contact for visitors, colleagues and partners, setting the tone from the moment someone arrives. Beyond reception, you'll keep our office running smoothly through proactive coordination and practical administrative support.
This role is ideal for someone who's naturally organised, enjoys being at the heart of a busy office, and takes pride in making things work seamlessly behind the scenes.
What You'll Be Doing
Reception & Visitor Experience
* Welcome visitors, contractors and delivery personnel with professionalism and warmth
* Maintain reception and entrance areas to a high standard throughout the day
* Manage incoming calls and direct enquiries to the right people
* Oversee visitor sign-in processes and support health & safety compliance
* Coordinate incoming and outgoing post and courier arrangements
* Manage access control and visitor badge coordination
* Prepare meeting rooms for external visitors and key internal meetings (refreshments, room setup, presentation readiness)
* Act as the go-to contact for meeting room queriesequipment issues, room availability, facilities support
Office Coordination & Facilities Liaison
- Liaise with building management, cleaning providers and maintenance contractors
- Log and follow up on facilities issues with relevant service providers
- Coordinate maintenance visits and service appointments
- Monitor and order office supplies (stationery, kitchen provisions, consumables)
- Support preparation for meetings, events and visiting stakeholders
- Help maintain an organised, safe and welcoming office environment
Administrative Support
- Provide general administrative support across the Head Office
- Prepare and format documents using Microsoft Word and Excel
- Support data entry and maintain organised digital filing systems
- Assist with coordination of meetings, training sessions and company initiatives
- Handle confidential information with discretion and professionalism
- Provide practical support for internal events and engagement activities
What We're Looking For
Essential
- Previous experience in reception, front of house, office coordination or administration
- Strong communication skills and a naturally approachable manner
- Confident using Microsoft Office (Word, Excel, Outlook, Teams)
- Highly organised with excellent attention to detail
- Able to prioritise your workload and work independently
- Professional presentation and a positive, can-do attitude
Desirable
- Experience working in a corporate head office environment
- Experience liaising with suppliers or service providers
You'll Thrive in This Role If You:
- Think forward you spot what needs doing before you're asked
- Act with purpose you take pride in maintaining high standards because the details matter
- Work brilliantly with others you genuinely enjoy supporting colleagues and making their day easier
- Stay switched on you remain calm and professional when things get busy
- Own it you're proactive and solutions-focused, taking responsibility for creating that excellent first impression
Living our VISTA values means being Visionary in spotting improvements, Intentional in how we work, creating Synergy by supporting each other, showing Tenacity in maintaining excellence, and taking Accountability for representing the business professionally every day.