Job Description
We have a fantastic opportunity for an Operations Manager to join our Complex Care team.
Operations Manager is a senior role where you’ll be instrumental in delivering an exceptional service to our service users, carers and commissioners. You’ll play a key part in in developing our existing service as well as being responsible for our sales growth.
The ideal candidate will enjoy working in a fast-paced office-based environment. Those with a keen eye for detail, communication and organisation will excel in this role. If you care about the work you do and have the ability to excel as part of an A-class team then you will feel at home at Ocean Healthcare.
Location - South West - Working from our offices in Newton Abbot with travel throughout the South West when required.
Reports to - Director of Operations
Salary - £50,000 pa plus bonus
Key responsibilities:
* Support and manage our care co-ordinators to produce rota's in advance, promoting continuity of care
* Support and manage our recruitment team to bring in top-tier talent and maintain full compliance
* Identify and drive efficiencies throughout the business
* Drive growth of Complex Care community care packages, in line with our strategic goals
Requirements:
* Have extensive knowledge of the Health and Social Care market and commissioning process
* Previous experience of working in a management role within care
* A deep understanding of CQC regulations and how to apply them
* Previous experience in healthcare recruitment
* A natural ability to build relationships and grow networks at every level
* Experience in delivering continuity in service users rota's
* Excellent communication and leadership skills
* Strong people management, coaching and development skills
* Self-motivated with a strong ability to work independently, as well as part of a team
* Work in conjunction with Senior Management to develop new business opportunities
Benefits:
* Company pension
* Mintago salary sacrifice & benefits
* Annual leave, increasing annually with length of service
* Company sick pay scheme
* Personal and team-based bonus schemes
* Company events throughout the year