This is a full-time position responsible for the day-to-day running of the business. The role involves leading the team in all sales and operational processes, with a keen eye for detail and a strong sense of ownership. The position is accountable for various KPIs and the recruitment, nurturing, and development of an elevated team capable of achieving them consistently.
The Benefits
Elevation is a core value, complemented by great company benefits, including:
* 20% discount across all Frasers Group facias
* Frasers 1000 bonus scheme
* Free Gym membership
* Monthly Frasers Group Champion - winners receive double their salary for the month
* Recognition through our Everlast Gyms monthly champions
* Training and development with recognised, funded qualifications such as Level 3 & 5 in management & leadership
* Product training and opportunities to deliver personal and group training sessions
The Responsibilities
* Represent Roko as a fitness ambassador
* Demonstrate our elevated ways of working consistently
* Drive revenue from membership sales, product sales, and overall gym profitability
* Manage controllable costs effectively, including stock and cleaning supplies
* Lead by example on reception and the gym floor to enhance member experience
* Ensure delivery of central processes like FUNDAMENTALS, ASCEND & MOVE at the highest level
* Promote national focuses & incentives such as #WorkoutWednesday & #WeCommunicate
* Recruit, monitor, train, and onboard new team members
* Complete operational processes consistently and to high standards
* Provide honest, constructive feedback to support team development
* React resiliently and agilely to challenges and find solutions
* Manage policies and procedures, including Health & Safety and pool plant operations
* Maintain high standards of cleanliness and presentation at all times
Visit our LinkedIn page to see more of what our brand offers.
At Frasers Group, we seek the fearless. The potential is massive, and the experience is unrivalled. To thrive here, live and breathe our principles:
* Think without limits - be fast, fearless, and lead your team
* Own it and back yourself - take responsibility for your role and results
* Be relevant - to our people, partners, and the planet
Requirements
* Passion for health, fitness, and wellness
* Level 2 qualification in fitness (desirable)
* Over 1 year of management experience in the fitness industry
* Strong leadership qualities
* Adaptability in communication and management styles
* Positive, solutions-driven mindset
* Exceptional interpersonal skills and a member champion mentality
* Driven, ambitious, and eager to learn and develop
* Flexibility to work hours supporting business needs, including weekends and Bank Holidays
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