Service Manager vacancy Our client, a prominent multi-franchise-approved car dealer group established since 1994 and operating across the Southwest, Midlands, and South Wales regions, is seeking a Service Manager to join their Cheltenham dealership. This is an excellent opportunity for an experienced professional to lead a busy aftersales team and contribute to delivering exceptional customer service. Benefits: Up to £45,000 basic salary, negotiable based on experience Performance-related bonus scheme with uncapped earning potential exceeding £65,000 per annum 31 days annual leave, increasing with length of service Company car provided Full manufacturer-authorised training programmes Healthcare provisions and staff purchase discounts Discounted gym memberships, free MOTs, and 50% off services Enhanced annual leave allowance Career progression within a business recognised as a ‘Best Company to Work For' by the Sunday Times Hours: 8:00am to 6:00pm, Monday to Friday, with occasional Saturday mornings as required Duties of a Service Manager: Lead and manage the dealership’s aftersales department to ensure operational efficiency Oversee a team comprising 6-7 Vehicle Technicians, 3 Service Advisors, and 2 Workshop Controllers Drive customer satisfaction by maximising workshop utilisation and ensuring effective labour sales Support and motivate staff to achieve departmental targets and uphold company policies Ensure compliance with manufacturer standards and health and safety regulations Maintain high levels of communication with other departments to facilitate smooth operations Monitor and control departmental budgets and costs to optimise profitability Present daily, weekly, and monthly reports on department performance as a Service Manager Requirements of a Service Manager: Proven management experience within a medium to large franchise-approved dealership’s aftersales or service department Strong leadership skills with the ability to motivate and develop a team Excellent organisational and communication skills IT literacy, including familiarity with dealership management systems Valid UK driving license with minimal points Ability to work under pressure and deliver results in a fast-paced environment Residing within a reasonable commuting distance of Cheltenham Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Cheltenham and Gloucestershire, today to discover more about this fantastic Service Manager opportunity. Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.