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Join to apply for the Leisure Assistant role at LQ Resorts
Based on Experience
An exciting opportunity has arisen for a Leisure Assistant to join our Leisure team. The successful applicant must have a friendly, outgoing nature and be proactive in achieving set challenges. They must maintain safety to help prevent drowning and other injuries in or around the poolside area by keeping full supervision. Additionally, they will assist in the Gym by carrying out inductions and programmes for our Club Members.
Job Description
Location: Melton
Job Title: Leisure Assistant
Department: Leisure Club
Reporting To: Leisure Club Manager
Primary Job Purpose
Based on Experience
An exciting opportunity has arisen for a Leisure Assistant to join our Leisure team. The successful applicant must have a friendly, outgoing nature and be proactive in achieving set challenges. They must maintain safety to help prevent drowning and other injuries in or around the poolside area by keeping full supervision. Additionally, they will assist in the Gym by carrying out inductions and programmes for our Club Members.
About The Role
Roles and Responsibilities
* Supervise the pool and poolside area to help ensure the safety of its users, enforcing poolside rules where necessary.
* Administer first aid to members/guests where necessary.
* Carry out Gym inductions and fitness programmes.
* Teach fitness classes.
* Perform regular health and safety checks such as pool tests and changing room checks.
* Maintain a high level of cleanliness of the poolside area.
* Report any maintenance or member issues to the line manager.
This job description is not exhaustive, and the job holder may be required to carry out other reasonable tasks as specified by their manager.
Key Skills
* Must hold an up-to-date National Pool Lifeguard Qualification (NPLQ).
* Level 2 Gym Instructor.
* Safety conscious.
* Vigilant.
* Ability to deal with pressurized situations calmly and clearly.
* Strong swimmer.
All staff Key Performance Measures
Our values underpin everything we do at LQ Resorts. Staff should ensure these are at the forefront of their daily activities:
* Focus on the guest experience and strive to delight repeatedly.
* See each guest as part of a long-term relationship, not a one-time event.
* Create a team that is enthusiastic, consistent, and committed, fostering an open, honest, and supportive culture.
* Operate with high integrity, recognizing potential and success, creating a desirable environment for guests and employees.
* Encourage excellent working conditions for our team.
* Deliver strong financial performance and be passionate about business.
Benefits
LQ Resorts offers a fantastic working environment with opportunities to make a daily difference. Benefits include:
* Discounts across the resort, including for family and friends.
* Free onsite parking.
* Progression and career development opportunities.
* Pension Scheme.
* Free staff meals.
* Free gym membership.
* Access to wellness programmes.
* Share of resort’s service charges monthly.
* Additional days holiday after 2 years of service.
Skills Required
* Ability to work within set budgets.
* High standards of presentation, organization, and cleanliness.
* Great attention to detail.
* Excellent customer care skills.
* Effective verbal communication.
* Reliability and ability to work under pressure.
* Ability to give clear instructions and solve problems.
* Flexible approach to work.
* Strong swimmer.
* Enjoy routine daily tasks.
Attitude
* Polite and friendly.
* Welcoming.
* Vigilant.
* Helpful to guests requiring assistance.
* Respectful.
* Safety conscious.
Skills Needed
About The Company
About Us
Langstone Quays Resort is located on the beautiful and historic Chichester Harbour, on the northern tip of Hayling Island in Hampshire. It has been thoughtfully refurbished to offer a unique blend of experiences across hotel, restaurant, leisure, and event spaces.
Lion Quays Resort is situated on the historic Oswestry waterways, on the banks of the Llangollen Canal in Shropshire, offering a range of facilities including hotel, restaurant, spa, and leisure spaces.
Ufford Park Resort is nestled in the scenic Suffolk Coast, featuring modern accommodations, an award-winning golf course, Suffolk’s only two-tiered driving range, and a new spa and club.
Company Culture
Why LQ Resorts?
Our Company
LQ is a family-run collection of destination-led hotel resorts, committed to providing excellent guest experiences and fostering long-term relationships. We focus on developing our services and facilities through a passionate team within an open and supportive culture.
Our Values
* Build long-term relationships with guests, focusing on their experience and delighting them continually.
* Create an enthusiastic, consistent, and committed team culture that encourages openness and support.
* Operate with high integrity, recognizing potential and success, creating an environment that both guests and employees want to be part of.
* Promote excellent working conditions.
* Achieve financial performance while maintaining enthusiasm and dedication.
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