Team ManagerSpeedy Hire | GlasgowSpeedy are the UK's leading hire provider, offering the widest range of tools, specialist hire equipment, plant, and support services – everything for every job.Working Hours07:30 to 17:0042 hours per weekLocationGlasgowAbout the RoleAn exciting opportunity has arisen for a Team Manager to lead, coach, and develop a high-performing team, ensuring the delivery of exceptional service to both internal and external customers.This is a hands-on leadership role where you will take full ownership of team performance, drive engagement, and shape a positive, professional culture. You will play a key role in influencing behaviours, improving processes, and ensuring your team consistently meets and exceeds expectations.Key ResponsibilitiesLead, motivate, and manage a team to deliver outstanding customer serviceProvide day-to-day direction, guidance, and support to team membersCoach and develop individuals through regular feedback, training, and performance reviewsConduct appraisals, manage performance, and handle disciplinary matters where requiredMonitor team performance against KPIs, identifying areas for improvement and implementing solutionsDrive a culture of accountability, teamwork, and continuous improvementBuild strong relationships with internal stakeholders and external customersEnsure workloads are effectively planned, prioritised, and delivered within deadlinesAct as a role model for professionalism, customer focus, and company valuesSupport the delivery of the ESG Strategy – Decade to DeliverWhat We're Looking ForProven experience leading, motivating, and managing a team, with the ability to influence and engage stakeholdersStrong coaching and development skills with a track record of improving team performanceConfident decision-maker with a proactive and solutions-focused approachExcellent organisational and communication skillsStrong customer service experience, both internally and externallyAbility to build and maintain strong client relationshipsExperience using systems such as Axapta, On-Guard, and Microsoft OfficeAbility to prioritise workload and perform under pressure to meet deadlinesPrevious experience within the hire industry is desirableTraining and DevelopmentWe will provide everything you need to succeed in this role. You will benefit from full on-the-job training, supported by dedicated product and system training teams. We are committed to employee development and offer tailored learning programmes to support your career progression.We take pride in recognising and developing talent, with a strong focus on internal progression across the Speedy Group.Work Life BalanceSpeedy operates an industry-leading Work Life Balance initiative, demonstrating our commitment to colleague wellbeing. We actively support flexible and hybrid working arrangements, including flexible start and finish times, shorter working days, term-time hours, and job share opportunities.What We Offer26 days holiday (plus bank holidays)Life assurancePension schemeCanteen facilities95% discount across the Speedy brandOpportunities for training, development and career progressionVoluntary Health Cash PlanMy Staff Shop – discounts and offers across a wide range of retailersGreen Commute Initiative – cycle to work schemePAM Employee Assistance Programme (EAP) – free and confidential support and counsellingSpeedy also offers a Career Line of Sight, providing clear visibility of progression opportunities and career pathways within the organisation.Additional InformationPlease note that Speedy reserves the right to close vacancies early if a high volume of applications is received. We recommend applying as soon as possible to avoid disappointment.Some roles within the Speedy Group UK&I may require DBS, credit, or security clearance checks.Speedy is an equal opportunity employer. We embrace diversity in all its forms and are committed to creating an inclusive environment where everyone can do their best work.All applicants will be considered without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or disability.All roles require proof of right to work in the UK prior to the start of employment.For more information on our ESG governance policies, please visit:https://www.speedyservices.com/esg/governanceIf you are a driven leader looking to make a real impact, we would welcome your application.