Global Account Leader - Technology Sector (Consulting & Engineering Services)
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.
Role description
We are seeking a Global Account Leader to lead and grow Arcadis’ long-term, sustainable, profitable relationship with a leading multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. This position requires a strategic leader who will drive client development, account strategy, and operational excellence in collaboration with cross-functional teams, ensuring Arcadis is positioned as a trusted partner to the client.
Reporting to the Global Market Sector Director (Technology), the Global Account Leader can be based across any of the GBA Countries where Arcadis has a registered legal entity. You will work under the direction of the global market sector and Business Area leadership, and will be responsible for developing and implementing the account strategy; driving profitable growth; leading the account team in pursuing and delivering diversified services across all four Arcadis Business Areas.
Role accountabilities
* Develop and implement a global account strategy aligned with Arcadis' market sector strategies and the client’s diverse business needs.
* Translate the strategy into actionable annual and multi-year account plans with clear objectives and measurable outcomes.
* Ensure alignment across geographies, solutions, and teams to deliver consistent value to the client.
* Drive growth in bookings, gross margin, and Days Revenue Outstanding (DRO) to meet or exceed planned targets.
* Expand Arcadis’ relationships across the client’s operations and key stakeholders globally.
* Collaborate with Arcadis Solutions teams to create differentiated service offerings and value propositions tailored to the client’s needs.
* Prioritize client experience (CX) at every interaction, ensuring the client receives exceptional service and innovation.
* Develop and implement pursuit strategies for key opportunities with the client.
* Foster a positive, growth-oriented culture within the global account team, emphasizing accountability and collaboration.
* Inspire multidisciplinary teams, aligning them around shared objectives and supporting their professional growth.
* Mobilize talent across geographies and sectors to maximize impact, leveraging diverse perspectives and expertise.
* Position Arcadis as a thought leader in the client’s sector globally, leveraging innovation, data, and sustainability practices.
* Collaborate with peers within Arcadis’ global sector teams to identify synergies and drive impactful initiatives.
* Support marketing strategies (campaigns, events) to amplify Arcadis’ impact with the client.
* Growth of the client’s global account, including strategic pursuits and diversification across geographies, solutions, and business lines.
* Development and execution of the client’s strategy, leveraging insights from market sectors and industry trends.
* Leadership and alignment of the global account team.
Qualifications & Experience
* Proven track record of developing and implementing sales strategies to grow global client accounts profitably.
* Demonstrated ability to inspire multidisciplinary teams and foster collaboration across diverse geographies and functions.
* Ambitious mindset with a drive to meet and exceed business targets.
* Entrepreneurial attitude with strong commercial acumen and strategic focus.
* Experience as a senior client leader with significant presence in the technology sector, particularly in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.
* Ability to navigate complex organizations and build relationships across the client’s operational and leadership teams.
* Strong ability to position Arcadis as a trusted advisor and partner through innovative and sustainable solutions.
* Experience working internationally, across industries, business lines, and functions, managing projects with global impact.
* Ability to leverage data-driven decision-making and adopt emerging technologies to create and demonstrate value for the client.
* Experience attracting, developing, and mobilizing talent in diverse markets, fostering a culture of growth and accountability.
Seniority and Employment
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Other
* Industries: Professional Services
Our Commitment to Equality, Diversity, Inclusion & Belonging: we value equality and inclusion and aim to be an employer of choice. We strive for a diverse workforce across six ED&I workstreams: Age, Disability, Faith, Gender, LGBT+, and Race.
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