Reactive Works Coordinator
High Wycombe / hybrid working (2 days officer & 3 working from home)
Salary :£31,075 + Excellent Benefits
Are you highly organised with a customer focused mindset? Do you thrive in a fast paced environment, coordinating multiple priorities at once? If so, this could be the perfect role for you.
Following a recent promotion within the team, with one of our Reactive Works Coordinators moving into our Voids, Paradigm Housing Group is looking for a Reactive Works Co-ordinator to support the smooth running of our repairs and maintenance service. In this role, you will ensure jobs are scheduled efficiently, emergency works are prioritised, and customers are kept informed every step of the way.
What You Will Be Doing:
Scheduling and managing repair works, ensuring jobs are completed within agreed timescales.
Allocating specialised work to contractors when needed.
Optimising engineer schedules to maximise productivity.
Liaising with customers, engineers, and managers to ensure seamless service delivery.
Handling urgent repair requests and ensuring quick resolutions.
Maintaining accurate records and ensuring compliance with health and safety regulations.
Supporting senior managers with reporting and project related tasks.
What We Are Looking For:
Experience in a c...