Knowledge Officer / Manager – Quality & Risk Team
Bristol/Bath/Swindon (Hybrid, 2–3 days in office) | £40,000–£50,000 (flexible for the right candidate)
We're working with a leading law firm to recruit a
Knowledge Officer / Manager
into their Quality & Risk Team. This is a standalone role, reporting directly to the Head of Quality & Risk, and offers the chance to shape how knowledge and legal information resources are managed across the business.
What you'll be doing:
* Designing and delivering the firm's knowledge management strategy.
* Managing legal information systems, intranet resources, and online platforms.
* Leading a project on precedent management and implementing knowledge-sharing solutions.
* Managing the information resources budget and relationships with suppliers.
* Supporting fee-earners with research and promoting firm-wide knowledge sharing.
* Training staff on online resources during induction and on request.
* Overseeing a limited range of print resources.
What we're looking for:
* Experience in information services within a
law firm or professional services
environment.
* Ideally qualified with a CILIP-accredited degree in Information Science (or equivalent).
* Strong IT skills and familiarity with knowledge/case management systems.
* A proactive, strategic thinker who can innovate, problem-solve, and take ownership.
* Excellent planning, organisational, and communication skills.
* Interest or experience in
AI-assisted tools
and change management.
What's on offer:
* Salary £40k–£50k (flexible for the right person).
* Hybrid working — 2–3 days a week in the Bristol office.
* 25 days annual leave + bank holidays + your birthday off.
* Pension (3% employee / 5% employer).
* Discretionary bonus.
* Options for private health and dental insurance.
* Supportive, "family-feel" culture with genuine work-life balance (no extreme billable hours).
The recruitment process:
* Initial HR screen.
* Interview with the Head of Quality & Risk (and potentially other team members).
* Possible technical assessment.
This role is niche and best suited to someone motivated to make an impact in a collaborative legal/professional services environment. If you're looking for a place where you can bring new ideas, implement change, and shape the way knowledge is managed, we'd love to hear from you.
Apply today to find out more.