At EE Glass Ltd, we’re looking for a motivated Business Administration Apprentice to join our fast-paced team. This isn’t just admin; you’ll be at the heart of the action, supporting deals, building relationships, and learning how a successful business runs from the inside out. If you’re organised, driven, and ready to grow, this is your chance to gain real experience, real skills, and real opportunities. PETA is proud to partner with EE Glass to recruit a Business Administration Apprentice. In this role, you will be responsible for processing quotes and orders, as well as handling customer queries and complaints. Training to be provided: Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach. About the role: The Business Administration Apprentice will be responsible for the following duties: Responding to customer communications by email or phone Inputting orders onto bespoke CRM software In-depth knowledge of the company’s products and services Interacting with customers on the phone and in person Proactively gather customer feedback using different methods Assisting with minor technical support Assisting senior members and management Participating in office meetings Giving feedback on office efficiency and suggesting possible improvements Building relationships with clients Use of Microsoft Office Keeping computer databases up to date Keeping well-organised files and records of business activity General office tasks What are the career prospects at EE Glass Ltd? Completing the apprenticeship creates a wide range of opportunities for further growth and professional development, paving the way for a stable and fulfilling career. Essential Skills: It is essential that the Business Administration Apprentice has the following skills and personal qualities: GCSEs in maths and English with at least a grade C/4 (or equivalent) Accurate data entry Build good customer relationships Problem solving Communicating professionally Collaborative working Decision making Interpersonal skills Professionalism Organisation skills Time management IT literate About The Company EE Glass is a family‑owned insulated glass manufacturer with over 20 years of industry experience. The company specialises in producing high‑performance double and triple‑glazed units, supported by advanced manufacturing technology and an in‑house toughening plant. EE Glass has continued to grow steadily, driven by a commitment to quality, reliability, and exceptional customer service. This long‑term success reflects the dedication of the team and their focus on delivering energy‑efficient glazing solutions to customers across the South Coast. Company Benefits: Additional annual leave through length of service Bereavement pay of up to two days for an immediate family member Accredited Real Living Wage Foundation Employer Free Parking Free tea/coffee and filtered water facilities Don’t miss out on this excellent opportunity; apply for the Administration Apprentice role today!