About Queensway
Queensway Group is a family-owned business founded by entrepreneurs and renowned for its warmth, sincerity, and quality of service. We invest in real estate, developing it into operating businesses in the hospitality sector, including coffee shops, hotels, residential properties, and a members' club. Our brands include KFC, Starbucks, Point A Hotels, Montagu Place, Sloane Place, and the Sloane Club.
With an entrepreneurial approach and extensive network, we respond to opportunities and drive growth. Our agility and experience in real estate development enable us to transform assets, managed by skilled teams across the UK, Europe, and East Africa.
About Point A
At Point A, we are defined by our mindset, not the market. We believe in thinking differently, innovating, and challenging the sector with our brand, products, and service. We are thoughtful, humble, honest, and committed to heartfelt hospitality for all guests, regardless of budget. Since 2017, this approach has contributed to our success as a hotel brand, and we seek talented individuals to help us continue this journey.
The Role
We are seeking a Receptionist/Host to support our team and guests at Point A Hotel Edinburgh Haymarket. This is a temporary summer contract ending in September, with flexible/discussed end dates.
The primary focus is to ensure every guest has an unforgettable experience.
Key requirements
* Excellent customer service and problem-solving skills
* Auditing and banking end-of-shift reconciliations
* Supporting other hotel teams and ensuring effective shift handovers
* Passion for service and delivering memorable experiences
* Positive attitude and drive
* Desire for personal development
* Kindness, honesty, and community care
* Good industry understanding and a drive for excellence
* Imagination and ability to maximize business potential
Must have the right to work in the UK.
We offer
* Attractive salary for a 40-hour week contract
* Queensway Reward & Recognition Scheme
* Annual awards ceremony in London
* Fun, friendly, and supportive environment
* Professional development and career progression opportunities
* Group-wide career opportunities, including coffee houses and support offices
* Team-building initiatives and social events
* Friends and Family rates across properties
* 28 days of annual leave, pro-rata
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