About Queensway
Queensway Group is a family-owned business founded by entrepreneurs and renowned for its warmth, sincerity, and quality of service. We invest in real estate, developing it into operating businesses in the hospitality sector, including coffee shops, hotels, residential properties, and a members' club. Our brands include KFC, Starbucks, Point A Hotels, Montagu Place, Sloane Place, and the Sloane Club.
With our entrepreneurial approach and extensive network, we respond to opportunities and drive growth. At Queensway, we are agile and innovative, transforming assets operated by skilled teams across the UK, Europe, and East Africa.
About Point A
At Point A, we believe that mindset matters more than market conditions. We foster a culture of thinking differently, challenging the status quo with our brand, products, and service. We are thoughtful, humble, honest, and committed to heartfelt hospitality for all guests, regardless of budget. Since 2017, this approach has made us a successful hotel brand, and we seek talented individuals to help us continue this success.
The Role
We are seeking a Receptionist/Host to support our team and guests at Point A Hotel Edinburgh Haymarket.
The primary focus is ensuring every guest has an unforgettable experience at our hotel.
Key requirements:
* Excellent customer service and problem-solving skills
* Auditing and banking end-of-shift reconciliations
* Supporting other hotel teams and ensuring effective shift handovers
* Passion for service and delivering memorable experiences
* Positive attitude and drive
* Desire for personal development
* Kindness, honesty, and community care
* Good industry understanding and a commitment to excellence
* Creativity and ability to maximize business potential
Must have the right to work in the UK.
We offer:
* Attractive salary, 40-hour weekly contract
* Queensway Reward & Recognition Scheme
* Annual awards ceremony in London
* Friendly and supportive work environment
* Professional development and career growth opportunities
* Potential for group-wide career progression
* Team-building events and social activities
* Friends and Family rates at all properties
* 28 days of annual leave (pro-rata)
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