Our client has a fantastic new opening for an Operator to join their busy operations team on a full time permanent basis in Aberdeen. This role is full time based in their Aberdeen office with the requirement to travel to vessels when required and on call duty every 4 weeks. General responsibilities: Responsible for the execution, implementation and supervision of assigned commercial contracts, time and spot charters as well as achieving the highest financial results, therefore: discusses daily operational issues with Vessel Owners and Ship Managers has daily contact with the assigned vessels and assists them ensures that the vessel complies with all requirements under the Charter Party closely monitors vessel performance and ensures that they comply with policies ensures that the vessel’s daily position and performance is recorded ensures that hire/freight invoices are issued and paid in accordance ensures that provisions for any claims/ by debts are administered briefs and/or debriefs masters on commercial/operational issues; visits the assigned vessels at least once a year analyse customers feedback to ensure structural improvements Ensures and facilitates smooth communication between various parties involved in the execution/implementation of commercial contracts (e.g. vessels, commercial managers, technical managers and other parties) Provides reports and analyses to the Operations Manager, to support tactical decisions and/or to offer advise to the benefit of the trading result and/or the effectiveness of the commercial contracts Maintains and updates voyage accounts, pool administration and reports to measure the effectiveness of vessels employed/operated Responsible for handling all customer complaints in consultation with the Operations Manager Competences required for the role: Co-ordinating and monitoring Adaptability Communication skills Assertiveness Customer and service oriented Problem analysis Essential skills, knowledge and experience: Bachelor’s degree/ Higher Vocational Education (marine) or equivalent. Experience in a similar maritime commercial position and/or seagoing experience on vessels at deck officer level Preferably 4 years’ experience in specific function Excellent verbal and written communication skills in English Excellent reporting and presentation skills Knowledge of MS Word, Excel, PowerPoint and voyage administration Please note: Applicants must have the RTW in the UK and stay within daily commute distance to Aberdeen. No relocation or sponsorship are provided for this role.