We’re redefining the way guests rest and recharge in the heart of London. Our hotels are designed as calm, welcoming spaces where guests can unplug from the bustle of the city. With new properties opening soon, this is the perfect time to join our growing team and build your career with us.
We are now seeking an experienced Night Manager to oversee overnight operations. As Night Manager, you’ll be the key point of contact for both guests and team members during the night, ensuring safety, efficiency, and exceptional service.
What You’ll Be Doing
* Lead and support the night team to deliver smooth, efficient overnight operations.
* Act as the senior decision-maker on shift, handling guest requests, late check-ins, and emergencies.
* Maintain high standards of safety, security, and cleanliness throughout the property.
* Prepare nightly audits, reports, and detailed handovers to the day team.
* Coach and develop team members to deliver outstanding service.
* Support wider operations as new properties come online.
What We’re Looking For
* Previous experience in hotel front office or supervisory/managerial roles.
* Strong leadership and decision-making skills, with the ability to stay calm under pressure.
* Excellent communication and guest service focus.
* Highly organised and proactive, with a flexible approach.
* Familiarity with hotel PMS systems is an advantage.
* Willingness to work 12-hour night shifts on a rota basis.