Newcastle, United Kingdom | Posted on 09/02/2026
Scrumconnect Consulting is a multi-award-winning technology consulting firm, recognised with prestigious UKIT awards including Best Public Sector IT Project, Digital Transformation Project of the Year, and a Special Award for Organisational Excellence during the pandemic.
Our work supports critical government services and impacts over 40 million UK citizens, with successful deliveries across departments such as the Department for Work and Pensions, Ministry of Justice, HM Passport Office, and others.
Role Summary
We are seeking a Google Data Analyst to support the Digital Workplace Function, working closely with the Email and Microsoft Office team within Collaboration and Communication Services (C&CS).
This role focuses on delivering data-driven insights and performance measurement to improve the user experience of internal digital services. You will work under the guidance of a Senior Performance Analyst as part of a multi-disciplinary team.
Key Responsibilities
* Lead the development of performance measurement frameworks and meaningful KPIs
* Apply quantitative and qualitative analysis to drive service improvement
* Collaborate with stakeholders, user researchers, and service teams to deliver actionable insights
* Communicate findings clearly using appropriate formats for varied audiences
* Analyse user data to inform service design and delivery decisions
* Support data collection, validation, preparation, and cleansing activities
* Build dashboards and reports using Power BI, Google Analytics, Looker Studio, and Azure Data Services
* Use BigQuery and Google Tag Manager for advanced tracking, analysis, and reporting
* Ensure compliance with digital service standards and accessibility principles
Qualifications
* 5+ years of experience in performance analysis or a similar data-focused role
* Strong hands-on experience with:
o Microsoft Power BI
o Solid understanding of statistical analysis, hypothesis testing, and significance evaluation
o Proven experience designing and implementing performance frameworks and KPIs
o Strong user-centred analysis skills, translating research into actionable insight
o Excellent communication and stakeholder engagement skills
o Experience with data quality assurance and preparation best practices
o Experience working in the public sector or large-scale digital transformation programmes
o Familiarity with agile delivery environments
o Understanding of data privacy, security, and governance standards
Diversity & Inclusion
At Scrumconnect Consulting, we believe diversity drives innovation. We are committed to building an inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and actively encourage applications from women, people with disabilities, underrepresented communities, and those seeking flexible working arrangements.
#J-18808-Ljbffr