Role: Air Conditioning Technical Coordinator
Location: Wilmington, Kent
Contract Type: Full-time, Permanent
Sector: HVAC / Air Conditioning / Building Services
Salary: £35,000, £45,000 (DOE) + Overtime Available
Overview
We are working with a well-established and growing HVAC contractor seeking an experienced Air Conditioning Technical Coordinator to join their office-based team in Wilmington. This role would suit a former AC Engineer with strong installation and diagnostic experience, or an individual who has worked within a manufacturer’s technical support department. The successful candidate will play a key role in supporting engineers, coordinating technical information, preparing quotations, and ensuring smooth communication between customers and the delivery team.
Key Responsibilities
* Preparing and issuing quotations for new air conditioning projects
* Managing customer communications via email and phone
* Proactively following up quotations to secure orders
* Ordering AC units and spare parts
* Reviewing incoming engineer job reports and advising on follow-up works
* Producing quotations based on engineer recommendations
* Providing technical support and guidance to office staff
* Completing RAMS (training provided if required)
* Supporting overall coordination of air conditioning projects
Requirements
* Minimum 5 years’ experience within the air conditioning industry
* Strong knowledge of AC and ventilation systems
* Previous hands-on engineering or technical support experience (desirable)
* Excellent organisational skills and strong attention to detail
* Confident, professional, and personable approach
* Competent with Microsoft Word, Excel, and Outlook
* Full UK Driving Licence (essential)
* Must live within 20 miles of DA2 7ER (office not accessible via train)
Qualifications
Relevant HVAC / Air Conditioning experience (formal qualifications beneficial but not essential)
Experience completing or understanding RAMS (training can be provided)
What’s on Offer
£35,000 – £45,000 basic salary (depending on experience)
Overtime available during peak periods
Full-time permanent position
Monday – Friday, 08:30 – 17:30
Laptop and mobile phone provided
28 days annual leave (including bank holidays) with option to purchase additional leave
Ongoing training and professional development
Supportive team environment with regular social events